Lightroom 6.12 Blue Screen of Death

  • 1
  • Problem
  • Updated 12 months ago
  • (Edited)
I updated to Lightroom 6.12 this morning. This afternoon whilst exporting about 50 photos my Windows 7 PC suffered Blue Screen of Death. Could have been coincidence, but it hasn't happened before. On rebooting, I restarted Lightroom and checked the catalogue integrity, all good. Tried to export the photos again, Lightroom crashed part way through the export (this time without bringing down Windows) but then Lightroom would not open, double clicking the icon had no effect until I rebooted the PC
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Rupert Brun

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  • annoyed and frustrated.

Posted 1 year ago

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Chandan Kumar, Official Rep

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Hi Rupert,

Could you please share the crash log and sytem info?

Thnaks,
Chandan
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Rupert Brun

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I would if I could see a way to attach a text file, sys info export is over a megabyte and won't paste into this box. I can only see how to attach photos and videos.
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Chandan Kumar, Official Rep

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Could you please use gdrive/box and share the link here?

Thanks,
ChandanĀ 
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Rupert Brun

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