Lightroom: Application becomes unresponsive

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
I've installed Lightroom 5 upgrade and when it opens I get a screen which says Lightroom update available. When I try to activate this Lightroom becomes unresponsive. What can I do to get past this?
Photo of Iris Martin

Iris Martin

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13630 Posts
  • 1543 Reply Likes
When you say "activate" do you mean when you launch the application?

What OS/version are you working on?
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2570 Posts
  • 310 Reply Likes
If you're on the serial-number-licensed version of LR5 then download and install the latest 5.7.1 update from here: