Lightroom 5.7: Camera is connected but can't find photos (Win 10)

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  • Updated 3 years ago
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Hi I have question I installed windows 10 yesterday up till then I had no problems. I am using Lightroom 5.7 and a Nikon d7000 LR recognizes that my camera is connected but it doesn't find any photos. The camera is connected by usb. If I take the card out of the camera and use a card reader it finds the photos. Any idea what is going on here?
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Sue Ball

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you run Lightroom as administrator does it work correctly? Instructions here: https://helpx.adobe.com/lightroom/kb/...
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Sue Ball

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I haven't but definitely going to try
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Sue Ball

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Nope that didn't work
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Rikk Flohr, Official Rep

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I think you may be dealing with a Windows 10 Driver issue. When you connect your computer to your camera, it should show up as a device. Can you see the images from your Windows screen?
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Sue Ball

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