Lightroom 5.7 crashes unexpected and without warning on Mac OS X 10.10.2

  • 1
  • Problem
  • Updated 10 months ago
First let me apologize for the long text due to the two Lightroom 5 crash reports I added at the end of this topic.

On 23-02-2015 Lightroom crashed without any warning on my Mac while I was working on my images. Since then I have lost the connection to all the previews and smart previews. Each time I scrolled to new images the previews where being rebuild. The *Previews.lrdata and *Smart Previews.lrdata files where still there.

Because I needed to work on some images I decided to rebuild all the previews and smart previews on a later moment.

Yesterday, 23-03-2015, I relocated both lrdata files for backup and started to rebuild all the previews. During the first rebuild attempt Lightroom again crashed unexpected and without any warning. I restarted the rebuild previews process without removing the lrdata files and that finished without any problems.
Then I started rebuilding all the smart previews. I finished in one run but with the error that the smart previews of two DNG files could not be generated. These files where and did not give any problems before but now when opening them in the Developer module they are marked as "unsupported of damaged".

Beside the Lightroom crash reports, I noticed the following error in the Console application:

24-03-2015 17:27:23,873 Adobe Photoshop Lightroom 5[980]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89

During the rebuild process, all open applications (except Lightroom ;-) where closed and left MacBook alone to do its rebuild job.

Can you please advice me on this situation and how to prevent any more unwanted and unannounced crashes?

Thank you in advance for all your help.

With kind regards,

Dennis van Mierlo
The Netherlands

Software and hardware details
=============================
MacBook Pro (mid 2010) 17", CPU i7 2.66GHz, RAM 8GB, 2 x Intel 520 Series SSD 240 GB (both Journaled HFS+)
OS X 10.10.2 with all the latest patches up till now
Lightroom 5.7
Catalog files on secondary SSD
All images on an external WD My Passport 2TB USB drive for Mac (Journaled HFS+)

Adobe Photoshop Lightroom 5_2015-02-22-132615_mbpidemi.crash
============================================================
Process: Adobe Photoshop Lightroom 5 [22597]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.7 [991162] (5.7)
Responsible: Adobe Photoshop Lightroom 5 [22597]
__TEXT 000000010c971000-000000010c981000 [ 64K] r-x/rwx SM=COW /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
12 com.adobe.Lightroom5 0x000000010c9734c3 main + 1107
13 com.adobe.Lightroom5 0x000000010c973068 start + 52
4 com.adobe.ag.AgImageIO 0x00000001130271a6 private_load_AgColorProfile + 1985563
5 com.adobe.ag.AgImageIO 0x0000000113026ed3 private_load_AgColorProfile + 1984840
4 com.adobe.ag.AgImageIO 0x00000001130271a6 private_load_AgColorProfile + 1985563
5 com.adobe.ag.AgImageIO 0x0000000113026ed3 private_load_AgColorProfile + 1984840
1 com.adobe.ag.AgImageIO 0x0000000112f24111 private_load_AgColorProfile + 924550
2 com.adobe.ag.AgImageIO 0x00000001130e6e1b private_load_AgColorProfile + 2771088
3 com.adobe.ag.AgImageIO 0x0000000112eed6c1 private_load_AgColorProfile + 700726
1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
6 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
7 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
8 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
10 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
11 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
12 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
13 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
14 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
15 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
6 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
7 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
8 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
9 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
10 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
11 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
12 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
13 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
14 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
15 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
16 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
17 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
18 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
19 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
20 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
21 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
22 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
23 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
24 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
25 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.AgImageIO 0x0000000112eee149 private_load_AgColorProfile + 703422
2 com.adobe.ag.AgImageIO 0x0000000112f6ee88 private_load_AgColorProfile + 1231101
3 com.adobe.ag.AgImageIO 0x000000011306b087 private_load_AgColorProfile + 2263804
4 com.adobe.ag.AgImageIO 0x0000000112e1a8a3 0x112e16000 + 18595
5 com.adobe.ag.AgImageIO 0x0000000112e2f423 AgNegative_load + 2074
6 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
7 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
8 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
9 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
10 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
11 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
12 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
13 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
14 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
15 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
16 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
17 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
18 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
19 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
20 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
21 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
22 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
23 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
24 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
25 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
26 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
27 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
28 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
29 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
30 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
0 com.adobe.ag.AgImageIO 0x000000011334fd5b private_load_AgColorProfile + 5298128
1 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
2 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
3 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
4 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
5 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
6 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
7 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
8 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
9 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
10 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
11 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
12 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
13 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
14 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
15 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
16 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
17 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
18 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
19 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
20 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
21 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
22 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
23 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
24 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
25 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
26 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
27 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
28 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
29 com.adobe.ag.AgImageIO 0x000000011334fc83 private_load_AgColorProfile + 5297912
30 com.adobe.ag.AgImageIO 0x000000011334fd6a private_load_AgColorProfile + 5298143
31 com.adobe.ag.AgImageIO 0x000000011334fcbf private_load_AgColorProfile + 5297972
32 com.adobe.ag.AgImageIO 0x0000000113356f14 private_load_AgColorProfile + 5327241
33 com.adobe.ag.AgImageIO 0x0000000113356ebc private_load_AgColorProfile + 5327153
34 com.adobe.ag.AgImageIO 0x0000000112f1cdb0 private_load_AgColorProfile + 895013
35 com.adobe.ag.AgImageIO 0x0000000112f1830b private_load_AgColorProfile + 875904
36 com.adobe.ag.AgImageIO 0x0000000112f1116f private_load_AgColorProfile + 846820
37 com.adobe.ag.AgImageIO 0x0000000112e40580 private_load_AgMetaXAP + 12672
38 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
39 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
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45 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
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47 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
48 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
49 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
50 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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52 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
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54 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
55 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
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57 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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63 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
64 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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67 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
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69 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
70 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
71 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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73 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
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75 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
76 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
77 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
78 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
79 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
80 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
81 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
82 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
83 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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85 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
86 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
87 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
88 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.kernel 0x000000010c9b7639 AgConditionLock_wait + 184
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
6 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
7 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
8 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
10 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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14 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
15 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
6 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
7 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
8 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
9 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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13 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
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15 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
16 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
17 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
18 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
19 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
20 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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23 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
24 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
25 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
6 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
7 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
8 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
9 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
10 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
11 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
12 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
13 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
14 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
15 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
16 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
17 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
18 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
19 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
20 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
21 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
22 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
23 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
24 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
25 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
5 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
6 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
7 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
8 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
9 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
10 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
11 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
12 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
13 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
14 com.adobe.ag.kernel 0x000000010c995111 0x10c991000 + 16657
15 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
16 com.adobe.ag.kernel 0x000000010c99aec9 0x10c991000 + 40649
17 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
18 com.adobe.ag.substrate 0x000000010cb1a584 AgLua_callWithAutoReleasePool + 84
19 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
20 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
21 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
22 com.adobe.ag.kernel 0x000000010c99a565 0x10c991000 + 38245
23 com.adobe.ag.kernel 0x000000010c99b132 0x10c991000 + 41266
24 com.adobe.ag.kernel 0x000000010c992fb3 lua_pcall + 101
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1 com.adobe.ag.kernel 0x000000010c9b75ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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6 com.adobe.ag.kernel 0x000000010c992f31 lua_call + 36
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8 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
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2 com.adobe.ag.kernel 0x000000010c9b1187 AgTransitQueue_dequeueToLuaState + 92
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15 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
16 com.adobe.ag.kernel 0x000000010c9a9123 0x10c991000 + 98595
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1 com.adobe.ag.AgImageIO 0x0000000112f24176 private_load_AgColorProfile + 924651
2 com.adobe.ag.AgImageIO 0x0000000112eed1ea private_load_AgColorProfile + 699487
3 com.adobe.ag.AgImageIO 0x0000000112eee192 private_load_AgColorProfile + 703495
4 com.adobe.ag.AgImageIO 0x0000000112f6ee88 private_load_AgColorProfile + 1231101
5 com.adobe.ag.AgImageIO 0x00000001130ac669 private_load_AgColorProfile + 2531550
6 com.adobe.ag.AgImageIO 0x00000001130ac76f private_load_AgColorProfile + 2531812
7 com.adobe.ag.AgImageIO 0x0000000112e19eb4 0x112e16000 + 16052
8 com.adobe.ag.AgImageIO 0x0000000112e339e5 AgNegative_load + 19932
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27 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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29 com.adobe.ag.kernel 0x000000010c99aeda 0x10c991000 + 40666
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33 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
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3 com.adobe.ag.kernel 0x000000010c9b2088 0x10c991000 + 135304
4 com.adobe.ag.kernel 0x000000010c99ac07 0x10c991000 + 39943
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25 com.adobe.ag.substrate 0x000000010cb0e4df 0x10cafc000 + 74975
1 com.adobe.ag.AgImageIO 0x00000001130f70c2 private_load_AgColorProfile + 2837303
2 com.adobe.ag.AgImageIO 0x00000001130f4916 private_load_AgColorProfile + 2827147
3 com.adobe.ag.AgImageIO 0x0000000112f6fbc3 private_load_AgColorProfile + 1234488
4 com.adobe.ag.AgImageIO 0x0000000112e9c414 private_load_AgColorProfile + 368265
5 com.adobe.ag.AgImageIO 0x0000000112eed8ae private_load_AgColorProfile + 701219
6 com.adobe.ag.AgImageIO 0x0000000112eed6c1 private_load_AgColorProfile + 700726
0 com.adobe.ag.AgImageIO 0x00000001132b3155 private_load_AgColorProfile + 4656074
1 com.adobe.ag.AgImageIO 0x00000001132470e1 private_load_AgColorProfile + 4213590
2 com.adobe.ag.AgImageIO 0x0000000112f6fc23 private_load_AgColorProfile + 1234584
3 com.adobe.ag.AgImageIO 0x0000000112e9c414 private_load_AgColorProfile + 368265
4 com.adobe.ag.AgImageIO 0x0000000112eed8ae private_load_AgColorProfile + 701219
5 com.adobe.ag.AgImageIO 0x0000000112eed6c1 private_load_AgColorProfile + 700726
0 com.adobe.ag.AgImageIO 0x0000000113280981 private_load_AgColorProfile + 4449270
1 com.adobe.ag.AgImageIO 0x000000011308a7fe private_load_AgColorProfile + 2392691
2 com.adobe.ag.AgImageIO 0x0000000112f6fbc3 private_load_AgColorProfile + 1234488
3 com.adobe.ag.AgImageIO 0x0000000112e9c414 private_load_AgColorProfile + 368265
4 com.adobe.ag.AgImageIO 0x0000000112eed8ae private_load_AgColorProfile + 701219
5 com.adobe.ag.AgImageIO 0x0000000112eed6c1 private_load_AgColorProfile + 700726
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2 com.adobe.ag.AgImageIO 0x00000001130f4916 private_load_AgColorProfile + 2827147
3 com.adobe.ag.AgImageIO 0x0000000112f6fbc3 private_load_AgColorProfile + 1234488
4 com.adobe.ag.AgImageIO 0x0000000112e9c414 private_load_AgColorProfile + 368265
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6 com.adobe.ag.AgImageIO 0x0000000112eed6c1 private_load_AgColorProfile + 700726
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0x10e8de000 - 0x10e8e1fff +com.adobe.AdobeCrashReporter (7.1 - 7.1.4) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
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0x1156c0000 - 0x11572cfff +com.adobe.ag.ftpclient (com.adobe.ag.ftpclient 5.7 - 1.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/AgFTPClient.agtoolkit/Contents/MacOS/AgFTPClient
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0x115bf2000 - 0x115bfdfff +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
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0x1165a9000 - 0x11665aff7 +com.adobe.dvaplayer.framework (7.0.0 - 7.0.0.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/dvaplayer.framework/Versions/A/dvaplayer
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0x116a47000 - 0x116a4cff7 +com.adobe.ag.discburning (com.adobe.ag.discburning 5.7 - 1.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/DiscBurning.agtoolkit/Contents/MacOS/DiscBurning
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0x11729c000 - 0x11729ffff +com.adobe.ag.headlights (com.adobe.ag.Headlights 5.7 - 1.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/PlugIns/AdobeHeadlights.lrmodule/Contents/MacOS/AdobeHeadlights
0x117b5f000 - 0x117b9efff +com.adobe.pip (7.0.0.1748) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x117baa000 - 0x117bebff7 +com.adobe.headlights.LogSessionFramework (2.1.2.1736) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/LogSession.framework/LogSession
0x11863a000 - 0x11863cfff +com.adobe.ag.catalogconverters (com.adobe.ag.catalogconverters 5.7 - 1.0) /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/CatalogConverters.agtoolkit/Contents/MacOS/CatalogConverters

Adobe Photoshop Lightroom 5_2015-03-23-215528_mbpidemi.crash
============================================================
Process: Adobe Photoshop Lightroom 5 [712]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.7 [991162] (5.7)
Responsible: Adobe Photoshop Lightroom 5 [712]
12 com.adobe.Lightroom5 0x000000010f1b54c3 main + 1107
13 com.adobe.Lightroom5 0x000000010f1b5068 start + 52
1 com.adobe.ag.kernel 0x000000010f1f95ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010f1f3187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010f1f4088 0x10f1d3000 + 135304
4 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
5 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
6 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
7 com.adobe.ag.kernel 0x000000010f1d4f31 lua_call + 36
8 com.adobe.ag.substrate 0x000000010f357584 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
10 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
11 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
12 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
13 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
14 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
15 com.adobe.ag.substrate 0x000000010f34b4df 0x10f339000 + 74975
4 com.adobe.ag.AgImageIO 0x0000000115af31a6 private_load_AgColorProfile + 1985563
5 com.adobe.ag.AgImageIO 0x0000000115af2ed3 private_load_AgColorProfile + 1984840
4 com.adobe.ag.AgImageIO 0x0000000115af31a6 private_load_AgColorProfile + 1985563
5 com.adobe.ag.AgImageIO 0x0000000115af2ed3 private_load_AgColorProfile + 1984840
1 com.adobe.ag.AgImageIO 0x00000001159f0111 private_load_AgColorProfile + 924550
2 com.adobe.ag.AgImageIO 0x0000000115bb2e1b private_load_AgColorProfile + 2771088
3 com.adobe.ag.AgImageIO 0x00000001159b96c1 private_load_AgColorProfile + 700726
1 com.adobe.ag.kernel 0x000000010f1f95ac AgConditionLock_wait + 43
2 com.adobe.ag.kernel 0x000000010f1f3187 AgTransitQueue_dequeueToLuaState + 92
3 com.adobe.ag.kernel 0x000000010f1f4088 0x10f1d3000 + 135304
4 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
5 com.adobe.ag.kernel 0x000000010f1dcec9 0x10f1d3000 + 40649
6 com.adobe.ag.kernel 0x000000010f1d4f31 lua_call + 36
7 com.adobe.ag.substrate 0x000000010f357584 AgLua_callWithAutoReleasePool + 84
8 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
9 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
10 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
11 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
12 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
13 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
14 com.adobe.ag.kernel 0x000000010f1d7111 0x10f1d3000 + 16657
15 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
16 com.adobe.ag.kernel 0x000000010f1dcec9 0x10f1d3000 + 40649
17 com.adobe.ag.kernel 0x000000010f1d4f31 lua_call + 36
18 com.adobe.ag.substrate 0x000000010f357584 AgLua_callWithAutoReleasePool + 84
19 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
20 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
21 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
22 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
23 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
24 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
25 com.adobe.ag.substrate 0x000000010f34b4df 0x10f339000 + 74975
11 com.adobe.ag.AgImageIO 0x0000000115e047dc private_load_AgColorProfile + 5202513
12 com.adobe.ag.AgImageIO 0x0000000115e106e5 private_load_AgColorProfile + 5251418
13 com.adobe.ag.AgImageIO 0x0000000115e10222 private_load_AgColorProfile + 5250199
14 com.adobe.ag.AgImageIO 0x0000000115e2d7f8 private_load_AgColorProfile + 5370477
15 com.adobe.ag.AgImageIO 0x0000000115e2ef86 private_load_AgColorProfile + 5376507
16 com.adobe.ag.AgImageIO 0x0000000115e3148a private_load_AgColorProfile + 5385983
17 com.adobe.ag.AgImageIO 0x0000000115e2fabd private_load_AgColorProfile + 5379378
18 com.adobe.ag.AgImageIO 0x0000000115e2bd50 private_load_AgColorProfile + 5363653
19 com.adobe.ag.AgImageIO 0x0000000115e2ba89 private_load_AgColorProfile + 5362942
20 com.adobe.ag.AgImageIO 0x0000000115e1061c private_load_AgColorProfile + 5251217
21 com.adobe.ag.AgImageIO 0x0000000115e1f7b0 private_load_AgColorProfile + 5313061
22 com.adobe.ag.AgImageIO 0x0000000115e1e186 private_load_AgColorProfile + 5307387
23 com.adobe.ag.AgImageIO 0x0000000115e14f4a private_load_AgColorProfile + 5269951
24 com.adobe.ag.AgImageIO 0x00000001159e4d6b private_load_AgColorProfile + 878560
25 com.adobe.ag.AgImageIO 0x00000001159097a0 private_load_AgMetaXAP + 928
26 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
27 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
28 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
29 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
30 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
31 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
32 com.adobe.ag.kernel 0x000000010f1d7111 0x10f1d3000 + 16657
33 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
34 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
35 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
36 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
37 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
38 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
39 com.adobe.ag.kernel 0x000000010f1d7111 0x10f1d3000 + 16657
40 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
41 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
42 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
43 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
44 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
45 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
46 com.adobe.ag.kernel 0x000000010f1d7111 0x10f1d3000 + 16657
47 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
48 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
49 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
50 com.adobe.ag.kernel 0x000000010f1dcf79 lua_resume + 112
51 com.adobe.ag.kernel 0x000000010f1d6950 0x10f1d3000 + 14672
52 com.adobe.ag.kernel 0x000000010f1d6760 0x10f1d3000 + 14176
53 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
54 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
55 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
56 com.adobe.ag.kernel 0x000000010f1dcf79 lua_resume + 112
57 com.adobe.ag.kernel 0x000000010f1d6950 0x10f1d3000 + 14672
58 com.adobe.ag.kernel 0x000000010f1d6760 0x10f1d3000 + 14176
59 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
60 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
61 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
62 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
63 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
64 com.adobe.ag.kernel 0x000000010f1d4fb3 lua_pcall + 101
65 com.adobe.ag.substrate 0x000000010f34ae88 0x10f339000 + 73352
66 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
67 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
68 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
69 com.adobe.ag.kernel 0x000000010f1d4f31 lua_call + 36
70 com.adobe.ag.substrate 0x000000010f357584 AgLua_callWithAutoReleasePool + 84
71 com.adobe.ag.kernel 0x000000010f1dcc07 0x10f1d3000 + 39943
72 com.adobe.ag.kernel 0x000000010f1eb123 0x10f1d3000 + 98595
73 com.adobe.ag.kernel 0x000000010f1dceda 0x10f1d3000 + 40666
74 com.adobe.ag.kernel 0x000000010f1dc565 0x10f1d3000 + 38245
75 com.adobe.ag.kernel 0x000000010f1dd132 0x10f1d3000 + 41266
76 com.adobe.ag.kernel 0x00
Photo of iDeMi

iDeMi

  • 28 Posts
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  • frustrated

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

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That doesn't look like a MacOS crash report.
It looks a little like an incomplete hang/freeze report.

What exactly are you seeing - a freeze or a crash? (very different behaviors)

Also libxpc is an Apple thing, which has problems in many applications on MacOS 10.10. So that console message could be due to the known MacOS bugs (which Apple is working on).
Photo of iDeMi

iDeMi

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What I see Lightroom doing is that at some point it doesn't respond anymore (freeze with the unwanted beachball) and then disappears without any warning, error or notification. There scenario is never the same so unfortunately I cannot reproduce it.

When I work with Lightroom, I keep my other open applications to a minimum so Lightroom can use as much resources it needs. I do not know if this is a Lightroom issue or an OS X issue and the only information I have on the crash are these two crash reports.

How can I determine if the problem is related to Lightroom or OS X?
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Chris Cox

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So you are seeing a hang/freeze followed by the application exiting without any message. That's odd.

Again, those aren't crash reports, and they seem to be incomplete versions of a MacOS freeze/hang report. The LightRoom team will have to see if they can make any sense of the report, or know of similar issues on MacOS 10.10.
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iDeMi

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Hi Chris,

Thank you very much for your quick reply.

How can I help and/or providing information to the Lightroom team?

With kind regards, Dennis
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Sofia Sudan

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Hello Dennis,

I'm desperately looking for answers regarding my LR 5.7.1 keeps crashing as well.  I see that this conversation was 3 years ago.  Did you happen to find out a resolution how to fix the issue?  Would you please share how did you resolve this?

Thank you so much.

Best regards,
Sofia