Lightroom 5.7.1: Locks up

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I had imported about 200 images into a staging folder and had finished moving the last ones into their destination folders (I needed to look at each one first). I clicked on one of the folders that I wasn't sure about and LR went into a lockup freeze computer mode. It would flash this fist screen for a while, then flip and flash the second screen. But I could not change apps and finally had to CTL_ALT-DEL and log off, forcing LR close.

As near as I can tell, I didn't lose anything. When I restarted LR, it didn't come back to where I was working, but to where I had been the last time I closed it. However, the new folders and the work I had done appears to be fine.

Nonetheless, it is a very unfun thing and needs to be fixed. It's probably related to the mini-lockups that happen frequently when doing a lot of keywording or other meta data work. Those mini-lockups do not interfere with minimizing LR so I can work on something else while LR trundles through whatever DB interactions it is doing. (I have over 100K photos in this catalog)

Photo of Brandon Smith

Brandon Smith

  • 5 Posts
  • 0 Reply Likes
  • irritated

Posted 4 years ago

  • 1
Photo of Pete Green

Pete Green, Customer Advocate

  • 745 Posts
  • 140 Reply Likes
That's an odd one Brandon, not sure I can pick out what's going on from the screenshots.

The monitor on the right is displaying Lightroom's Secondary window, is that right?
What should be displaying on the monitor on the left? (where is LR's main window?)

Can you copy and paste the LR system info from Help > System Info and respond to this thread with that info?

Photo of Pete Green

Pete Green, Customer Advocate

  • 745 Posts
  • 140 Reply Likes
Regarding the database slow downs, have you tried file > Optimize Catalog?
It does a DB optimization that may help with your keywording speed.

Here are some other suggestions for optimizing performance in LR:
Photo of Brandon Smith

Brandon Smith

  • 5 Posts
  • 0 Reply Likes
The monitor on the left is the maximized main LR window and on the right is is my system primary monitor and the LR secondary window. what happens is that both monitors flash (i.e. the LR displays on both disappear for a tiny fraction of a second, and then come back). It seems to alternate between the two screen shots I sent. If I'm quick enough, i can get one of the other programs to show for a second or two, but within a second or two, LR takes over and resumes flashing.
I was able to bring up the task manager once and was able to see that the performance tab showed about 10% CPU and about 15GB of the 24GB of RAM in use.

Here's the info
Lightroom version: 5.7.1 [994254]
License type: Creative Cloud
Operating system: Windows 7 Business Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.3 GHz
Built-in memory: 24567.1 MB
Real memory available to Lightroom: 24567.1 MB
Real memory used by Lightroom: 628.5 MB (2.5%)
Virtual memory used by Lightroom: 595.2 MB
Memory cache size: 268.2 MB
Maximum thread count used by Camera Raw: 6
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1280x1024, 2) 1920x1200

Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7.1
Library Path: G:\lightroomCatalogs\MainWorkLR5\MainWorkLR5.lrcat
Settings Folder: G:\UserData\BrandonSSD\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Export to Photomatix Pro
4) Facebook
5) Flickr
6) Leica Tether Plugin
7) Nikon Tether Plugin
8) SmugMug

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1244
Subsystem : 15593842
Revision : a1
Video Memory : 1998
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CardID: 4676
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: NVIDIA GeForce GTX 550 Ti
ShaderModel: 11.1
Vendor: Nvidia
VendorID: 4318
Version: 10de:1244:15593842:00a1