Lightroom 5.7.1 Development module disabled HELP

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  • Updated 3 years ago
My version of Lightroom is 5.7.1. Yesterday under the pressures of deadline, the Development module reported "Development module is disabled. Please renew your membership to reactivate the Development module." I read all of the help files for lightroom 5.5 and I can't figure them out. I am running Windows 8.1. The last time Lightroom stopped, I couldn't reload it and I reformatted my hard drive and re installed everything. I can't afford to do this everytime Adobe Lightroom acts up on this laptop. HELP!!!! What do I do... I'm a computer programmer on top of being a photographer and I couldn't understand the instructions. Partially because I still can't figure out the internals of Windows 8....
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Stuart Skerker

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  • very angry at Adobe

Posted 3 years ago

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Steve Sprengel, Champion

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There are two licensing models for LR, one licensed via a serial number and the other is licensed via a Creative Cloud login.

The Development Module Disabled message comes from the CC-login version.

I think what happened is that you have the serial-number-licensed version but when you reformatted and wanted to re-install, you accidentally got the CC-login-licensed version and now that 30-day trial has expired.

If this scenario is right, then to correct things, first find your serial number--24-digits beginning with 1160, then download and install the latest update for the serial-number-licensed version available on the Adobe Updates page, currently LR 5.7.1, then enter your serial number when it asks you:
http://www.adobe.com/downloads/updates/

Your serial number would have come on your original disc packaging or maybe in an e-mail from Adobe and if you registered it with adobe, then it's available online by logging into adobe.com, clicking Manage account, then click into your Products listing a couple times if necessary to get a list of all your purchases and associated serial numbers.
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Stuart Skerker

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Steve - Thank you for your suggestion. I uninstalled lightroom and did a clean re-install. That seems to have done the trick. But, I don't understand what went wrong. It has been working fine since late December which is the last time I did a re-install???

But for now, I have all of my modules and settings back, so thank you.
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Stuart Skerker

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Steve - Thank you for your suggestion. I uninstalled lightroom and did a clean re-install. That seems to have done the trick. But, I don't understand what went wrong. It has been working fine since late December which is the last time I did a re-install???

But for now, I have all of my modules and settings back, so thank you.
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Steve Sprengel, Champion

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Do you have a good sense whether you're installing the CC-login or the serial-number licensed LR? Is it asking and are you entering a serial number? Do you have a serial number for LR5? Did you buy the Photography Plan for US$10/month?
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Reghunath Balaraman

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This does not seem to be the problem. I have always been a CC member, and I am having this same issue from today.