Lightroom Desktop 3.3: Storage full error when location for originals is on NAS

  • 8
  • Problem
  • Updated 7 days ago
  • Acknowledged
  • (Edited)
Hiafter upgrading from Lightroom 3.2.1 to 3.3, I get an error stating that my storage location for originals, located on a NAS drive, is full. In reality I have plenty of space on the shared folder. When rolling back to 3.2.1 the issue is resolved. My os i Catalina 10.15.5 the NAS is Synology. However I believe this issue is related to Lightroom
Photo of Peter Verpaele

Peter Verpaele

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 8
Photo of Welli

Welli

  • 1 Post
  • 1 Reply Like
I have same problem after updating Lightroom from Lightroom 3.2.1 to 3.3. It keeps telling me that driver is full, but I'm quite sure that there is more than plenty of space. My setup is also quite similar (MacOS Catalina 10.15.5 + Apple Airport Time Capsule).


Photo of jayp

jayp

  • 1 Post
  • 2 Reply Likes
Same here. Same Catalina version (10.15.5). Originals stored on NAS.

Over 1 TB free on NAS and >150 GB on Mac mini where Lightroom is running, and had plenty of room before the update. :)
Photo of Lynton Stacey

Lynton Stacey

  • 3 Posts
  • 3 Reply Likes
I too have a problem since the upgrade. I am running Mojave 10.14.6. My file size on NAS is 198 GB and I have 2.46 TB free./ I can't import any photos. Needs an urgent bug fix.
Photo of Conrad Dana

Conrad Dana

  • 4 Posts
  • 1 Reply Like
Same problem here on latest Catalina and LR 3.3.  Synology DS918+
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1729 Reply Likes
Thank you for your reports and responses. We've opened an issue for this behavior. 
Photo of Conrad Dana

Conrad Dana

  • 4 Posts
  • 1 Reply Like
Will this be a hotfix or a version upgrade?  When is 3.3.1 targeted?
Photo of Conrad Dana

Conrad Dana

  • 4 Posts
  • 1 Reply Like
I think this is the same behavior that started in 3.0 of Lightroom.  I cannot import using the Connected Devices shortcuts.  I have to browse and pick the same SD cards and it works.  

I did verify that if I disconnect my SAN and do the import with the shortcuts, it works fine.  Adobe support told me my user profile was corrupt and it is not.

My guess is the software has different ways of talking to the SAN and they need to make a change.

Photo of Adam Rickman

Adam Rickman

  • 11 Posts
  • 2 Reply Likes
This reply was created from a merged topic originally titled Lightroom Desktop: "Low on Disk Space" but I have 20TB available.



So I went to export my album on my external network drive, but I get an error that says I am low on disk space. It is only 30 images and I've never had this issue until this update. I was able to export this to my desktop and then upload it to my network drive, but I would much rather export directly to the intended folder.
Photo of Ran Ding

Ran Ding

  • 1 Post
  • 0 Reply Likes
Rollback to 3.2.1 works