Photoshop: Lighting Effects greyed out

  • 3
  • Problem
  • Updated 5 months ago
  • Solved
  • (Edited)
Lighting Effects in Photoshop CC - greyed out
This seems to discussed but lots of confusion or no direct answer how to resolve.
I use 8 bit & RBG - how do I install it. My PC is running windows 8.1 and I think my graphics card is an HD 4000
Photo of Paul Grillo

Paul Grillo

  • 5 Posts
  • 0 Reply Likes
  • confused

Posted 4 years ago

  • 3
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Official Response
Can you use any of the other 3D features?
If not, have you checked Help -> System Info to see what Photoshop knows about your video card? And have you updated your video card driver from the GPU maker's website?

See this document for full troubleshooting: https://helpx.adobe.com/photoshop/kb/oil-paint-greyed-out.html
(Edited)