light room before and after

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Hi. I am having a problem with my before and after pictures (before picture not showing up). I have just recently got a surface pro 7 when it stopped working. My color management is sRGB but it still does not show up on my screen. 
Photo of Lynette L

Lynette L

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Posted 1 month ago

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Photo of Bill


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Assuming your machine has at least 16GB of RAM and you are running Windows 10 with current updates.

Something to try, turn off GPU acceleration if your machine has a low end graphics card. I've owned new i7 16GB laptops with either a low end Nvidia, AMD or integrated graphics and Lightroom varied from buggy to unusable with GPU acceleration enabled. With GPU acceleration off, they worked fine.

If you are trying to run with less than 16GB if RAM, shutdown other applications, especially browsers and office applications.

A 3rd party malware application uses a lot more resources than Windows Defender, I switched to Defender and have no complaints.

Lightroom runs best with 32GB or more but it does reasonably well as low as 16.
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John R. Ellis, Champion

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This is a fairly common issue with fixes that help most people:

- Disable the graphics processor by setting Preferences > Performance > Use Graphics Processor to Off. 

- Update the graphics driver by going directly to the manufacturer's web site rather than rely on Windows Update:

- Set the color display profile to sRGB IE61966-2.1 (sRGB Color Space Profile.icm): 

You said you have it set to sRGB already, but Windows can be very fussy about setting display profiles. Be sure to follow the steps in the article exactly. Also apparently there may be more than one sRGB profile installed on the Surface Pro, so be sure to get the one above. See here for more hints about what a couple people did on the Surface Pro: