Lightroom CC: Develop module shows blue block with X through it instead of my image (out of date ATI/AMD video card driver)

  • 7
  • Problem
  • Updated 11 months ago
  • Solved
  • (Edited)
I have just installed Lightroom CC and it does not open files in develop module. Windows 7 64 bit. In develop module I can see a blue screen instead of the image.
Photo of Erkki Majamaki

Erkki Majamaki

  • 6 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 7
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3818 Posts
  • 718 Reply Likes
Official Response
The blue square is caused by an incompatibility with your GPU's driver. You can check your video card's manufacturer for an updated driver set as Chris suggests or you can disable GPU in the preferences to go back to normal behavior.