Photoshop/Lightroom: Seeing the licensing dialog every 3-4 weeks

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  • Updated 3 years ago
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since 2 months I'm wirking with Adobe Creative Cloud (LR+PS).

I'm working with Windows 10.

But every 3-4 weeks I get this in LR and PS

And every time I click on "Diese Software lizenziesen" and than I get the Info, that the software is assigned to my AdobeID.

But why I get the dialog every 3-4 Weeks?

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Rafal Kedziorski

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Posted 3 years ago

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Michael Breskin

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Call adobe tech support.

Hope this helps.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would suspect that something external to the Photoshop & Lightroom is modifying the licensing file. This can happen if a cleaner utility or anti-virus removes or modifies the licensing files. Another thing that can invalidate the licensing file is if your computer's batter is malfunctioning and the date is reset on your computer.