Photoshop/Lightroom: Seeing the licensing dialog every 3-4 weeks

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  • Updated 2 years ago
  • (Edited)
Hi,

since 2 months I'm wirking with Adobe Creative Cloud (LR+PS).





I'm working with Windows 10.

But every 3-4 weeks I get this in LR and PS



And every time I click on "Diese Software lizenziesen" and than I get the Info, that the software is assigned to my AdobeID.

But why I get the dialog every 3-4 Weeks?


Regards,
Rafal
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Rafal Kedziorski

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Posted 2 years ago

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Michael Breskin

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Call adobe tech support.

Hope this helps.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would suspect that something external to the Photoshop & Lightroom is modifying the licensing file. This can happen if a cleaner utility or anti-virus removes or modifies the licensing files. Another thing that can invalidate the licensing file is if your computer's batter is malfunctioning and the date is reset on your computer.