Elements: License problem: code 213.11 (PSE 11)

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  • Updated 6 years ago
  • (Edited)
A few months ago I bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11. I don't know what goes wrong but since that time Abobe programs are (partly) deleted from my computer. This goed for above two programs but with Adobe Digitals Editions 2.0 and Adobe Reader XI too.

Up till now I by-passed these problems by installing all these programs for x th time. Works for a few days and yes, gone again.

Now I try to re-install Photoshop but now I face the next problem: code 213.11 (license-problem). I down-loaded the License Recovery Tool: did not work!

Can you HELP!?

Dick Meijer
Photo of Meyvogel


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Posted 6 years ago

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Photo of Brett N

Brett N, Official Rep

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Official Response
Have you tried the steps documented here for the 213.11 error? Error "License store does not allow writing"

Also, the other behaviors sound like you might have a registry cleaner removing more materials than it should. Do you run one of those?