PHOTOSHOP CC 2015 - Level Masks and painting not working

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  • Updated 3 years ago
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Downloaded Photoshop CC 2015 yesterday. Running WIN 7, 8gb of RAM, more than enough HD before and after installation. PS 2014 was running like a charm. With PS 2015 when working with level masks and trying to pain in certain changes, the program now shows boxes in many quadrants of the image (any image, tried several) and then as I paint, there are more marching ant boxes that appear and the effect of the painting takes much time to be seen. Almost always PS closes unexpectedly. Program just "spins." Can't use level masks the way I previously did. Going to try masking/painting some other adjustment layers and see what happens.
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Bruce Panock

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Posted 3 years ago

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Chris Cox

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You're seeing video driver bugs. Update your video card driver from the GPU maker's website, or disable GPU drawing in Photoshop if you are unable to update the driver for some reason.
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Bruce Panock

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Tried your suggestions, still no luck. Checked and unchecked, the tools do not work properly.
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Bruce Panock

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Neglected to note in prior comment.....tried all updates to system. Drivers are current. Running on DELL notebook with Intel video processor. Paint tool remains unavailable. Is it possible to install photoshop cc 2014 until this issue is remedied?
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Chris Cox

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Yes, of course you can install older versions.
And did you update from the GPU maker's website, or mistakenly try to get drivers from Dell or Microsoft?
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Bruce Panock

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Where are they available for download? On installation CC2015 deleted CC2014. I need photoshop Cc 2014 and Bridge 2014
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Bruce Panock

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First tried Intel. Then tried Dell.
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Chris Cox

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Dell's drivers are really out of date.
You need to update the drivers from the GPU maker's website. If you can't get the latest drivers for some reason, then disable GPU drawing in Photoshop and relaunch the application.
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Bruce Panock

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Yes...I am aware about DELL drivers. Cannot update via INTEL due to modification by DELL, don't understand it but so be it. Unchecked GPU drawing in PS CC2015, but that is still not working. Under exact same scenario I reinstalled PS CC2014 and it works like a charm. As others appear to having issues with paint brush tool, I guess you can add my name to the list.
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Bruce Panock

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Just reinstalled PS CC2014. Works just fine....as before.....no issues. Same hardware, same drivers as before, same WIN 7 and RAM. Tools used.......levels adjustment, mask selected, select all, fill with black, deselect all, paint tool, paint to reveal certain areas. Quick and painless. Seems like Adobe has shifted to philosophy of only issuing programs before they are ready. Not supposed be BETA tested by entire universe of users. Quite disappointing.
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Design iMac

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Am having similar issues with layer mask editing. Really messes with my work flow!
Will have to reinstall cc2014.
Painting is fine, but as soon as I try to use levels on a layer mask, photoshop crashes.
Am on IMac, running Yosemite
iMac (Retina 5K, 27-inch, Late 2014), 3.5 GHz Intel Core i5, 16 GB 1600 MHz DDR3

Simon.