Layer effects problem after update to V 20.0.1

  • 1
  • Problem
  • Updated 2 months ago
Anyone else seeing a flaw with layer effects (drop shadows in particular) in the latest update to v 20.0.1?

Having opened an existing PSD file, my default drop shadow effect appeared very different. I manually adjusted the effects to get the desired result.

However, when I saved a JPG copy, the JPG is again very different to the desired result.

Furthermore, the JPG preview thumbnail is displaying the effect completely differently.

Windows 10.
Photo of David Kidd

David Kidd

  • 3 Posts
  • 3 Reply Likes
  • Befuddled

Posted 2 months ago

  • 1
Photo of Andrew Sender

Andrew Sender, Employee

  • 44 Posts
  • 21 Reply Likes
Hi David,
We are sorry to hear about the drop shadow difference.  Can you please provide a screenshot of the difference you are seeing?  And by any chance, is your problem similar to this post: https://feedback.photoshop.com/photoshop_family/topics/photoshop-preview-problems-as-of-11-14-18?

Sincerely,
Andrew

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