Photoshop: CS5.5/12.1 crashing on XP home

Photoshop CS5.1 Version 12.1 runing on 32bit XP home platform will crash. The program is unusable. How do you role back the downloaded update? This is a bad update....

Paul Wik

2 Posts
1 Reply Like
unhappy

Posted 7 years ago

7 years ago

Chris Cox

20280 Posts
830 Reply Likes

There is no update, 12.1 is the latest version.
And most likely you're crashing in a driver, not in Photoshop itself.

Do you have the details of the crash, including the name of the faulting module?
And when does it crash?

Comment

7 years ago

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

15078 Posts
2141 Reply Likes

My guess would be that have a outdated video card driver. Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver.

GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL

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7 years ago

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