Lightroom 5.6: Crashes when selecting Help>Lightroom Online...

  • 7
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I asked this question 2 weeks ago but got no response so I am asking it again here. Suddenly on two of my pcs, one of which is a completely clean installation, when I click on Lightroom online within the help menu, Lightroom crashes and closes. This cannot be a one off because it started on both pcs at the same time. Has anyone else experinced this problem and what is the solution?
Within photoshop, Photoshop online does not cause this problem
Photo of Richard Lodge

Richard Lodge

  • 17 Posts
  • 1 Reply Like

Posted 4 years ago

  • 7
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2141 Reply Likes
Official Response
This issue is fixed on Lightroom 5.7 or 6.0 or later.