Lightroom CC: Keyword search not working as expected

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  • Updated 1 week ago
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I just imported my portfolio into lightroom CC, all the images have Metadata, Keywords, and descriptions, but when I go to search for specific Keywords that I know are in the files I get a "Black Hole" now results found? Why? What am I doing wrong?  Can someone help me out? I know I can use LRCC to search my metadata but I am doing something wrong as it is not finding the keywords?

Thank you
Mark
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Mark Skalny

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Posted 3 months ago

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Andy Hewitt

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Mark Skalny

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Andy

So did you every really figure it out?? I just read your feed... but it doesn't seem like you fixed the issue???
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Andy Hewitt

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Hi Mark,

No, it was never really fixed, it just sorted itself out with time, it did take a few weeks though. You might just have to be patient.

Mind you, I've just started again with syncing from Classic, and search is working fine straight away.

If the Sensei search isn't working, then nothing gets found at all, not even locally applied keywords or filenames. If you're not connected to the Internet, it doesn't work either.
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Mark Skalny

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Thank you Andy.

I don't care about Sensei at all... I just need to find my images with a simple Keyword search. I can do it in Bridge with no issues. Why cannot I simple do it in LRCC?? Or am I really doing something wrong using the software?? I might go back to Classic LR or just use Bridge.   
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Andy Hewitt

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LR CC only uses Sensei for search. It can search Keywords, but for some reason search only works at all if you're connected to the Internet, and using Sensei.

I don't get it either, but that's how it is. You're not doing anything wrong. You may have to wait before it'll work on your account.

FWIW, for this and other reasons, I am now back with Classic.
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Mark Skalny

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Thank you! Well it is not working Online yet... and I really only wanted it to work on my desktop!! So i'll be sticking with Bridge and or Classic LR for now. 
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Jim Wilde, Champion

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Have you tried using the Filter Bar instead of the Search Bar? My understanding is that anything you search for in the Search Bar does indeed require internet access, but anything you search for in the Filter Bar (and that includes Keywords) is sourced from the locally-stored Library.

So if the keywords are in LRCC, you should be able to search on them in a couple of ways, which don't involve Sensei: use the new faceted search capability in the Search Bar, see https://laurashoe.com/2018/08/22/what-new-in-lightroom-cc-desktop-august-2018-release/#facet , or simply select the Keyword option in the Filter Bar.
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Olivenoire

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That’s crazy. How the hell Adobe is not able to understand or at least listen to they customer. We just want an efficient search, an efficient tag management. Is that so complex to embed in this application?
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Andy Hewitt

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Try it, turn off Internet connection, I get 'unable to search when offline'. However, the drop down menu for keywords, cameras etc. does work.
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Mark Skalny

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Yes, but the drop down menu is a pain to use. I just need a simple search. The AI search is cool but give me a simple search option too.
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Mark Skalny

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With the Filter bar you are limited too
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Andy Hewitt

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I agree, the lack of any kind of and/or/not indicators is a real pain. I have done multiple criteria by selecting one lot of keywords, or camera model, using the tag feature, then select another lot and then using tag/untag flags in combination.
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Michael Murray

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I have this problem too.  And I labeled my pics in Lightroom CC using their keyword tags and it can't find the pics based on the keywords I used to label them with in the program that I'm using to search!  What's the point of having keyword tags if you can't search them??  Really stupid for a set of programs that is supposed to be able to do so much!
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Rikk Flohr, Official Rep

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Please go to Help>System Info and get me the installed version number on your Lightroom installation. 

Then if you could, could you give me a screenshot of your Tag panel (lower right showing the hand-entered keyword and a screenshot of your grid view with search active for that keyword? We will see if we can figure out what is going on.