Lightroom mobile: Keywords don't sync from mobile to Classic

  • 51
  • Problem
  • Updated 3 days ago
  • (Edited)
Keywords do not sync correctly: When added on the mobile app (iOS), they do not appear in LR classic and not in LR Web (I deleted the new LR CC immediately, this version does not make sense to me).
Same problem into the other direction: Keywords from LR classic do not appear on the mobile app. 
Attention: At this stage the whole keywording within the iOS app should not be used!
Photo of Kaffeesegler

Kaffeesegler

  • 35 Posts
  • 18 Reply Likes

Posted 9 months ago

  • 51
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 1227 Posts
  • 495 Reply Likes
This is a known limitation. Keywords do not sync between Lightroom Classic and the cloud.
Photo of Sven Kohle

Sven Kohle

  • 39 Posts
  • 24 Reply Likes
why the hell is Adobe designing like that? Do they listen to LR Classic users still?
Photo of Matt Dillon

Matt Dillon

  • 7 Posts
  • 2 Reply Likes
In response to Johan it has been my experience that it doesn't matter what file type you upload (RAW, DNG, TIF, JPG and even virtual copies) it will only sync the keywords one time from Classic to CC. I only use sidecar files for a specific something else so I can't speak to that here. All I do is type them into the keywords box before the original upload and they get synced even if they are for a RAW file. Most of what I sync is Nikon RAW. Yes I know I am digging up a 3 month old post but it is SUPER aggravating that this is still a thing.
Photo of Antoine Hlmn

Antoine Hlmn

  • 131 Posts
  • 22 Reply Likes
Sad news indeed. This attitude of “we know what you want and what’s best for you” is really frustrating!
Photo of Calje

Calje

  • 1 Post
  • 3 Reply Likes
Indeed, not syncing keywords from LR CC to LR Classic makes keywording in LR CC useless. So, their "mobile solution" is not as mobile as promised :-(
Photo of Peter Obermeier

Peter Obermeier

  • 18 Posts
  • 11 Reply Likes
John and Johan, looks like you have insider information. Ok, then the whole keyword sync is useless. Shame on Adobe Software Engineering :-)
I am an Engineer by myself and know how difficult such a sync mechanismn is. Let us hope the best that they change their minds and implement it later.
Photo of Jens Koopmann

Jens Koopmann

  • 14 Posts
  • 10 Reply Likes
I also think this syncing issue is a big let down. I was hoping to give keywords also in Lightroom cc and Lightroom web and they sync to LR classic
Photo of Peter Obermeier

Peter Obermeier

  • 18 Posts
  • 11 Reply Likes
Have tested the sync of caption/subtitle and it working fine. You can change it in Web, LR Mobile or LR Classic and sync is done in each direction.
This gives me hope that Adobe is fixing the Keyword Sync. No Engineer is implementing caption sync and not keyword sync. Anyway, caption sync is working for me because I am doing all my keyword tagging with Photo Mechanics and fill caption field automatically with name of picture folder and keywords.
Photo of Kaffeesegler

Kaffeesegler

  • 35 Posts
  • 18 Reply Likes
@peter, how do you get your tags from Photo Mechanics into the LR catalog?
Photo of john beardsworth

john beardsworth

  • 998 Posts
  • 219 Reply Likes
"No Engineer is implementing caption sync and not keyword sync."

Don't bet on it, Peter.

If you consider it, caption sync is easier for the engineer - it's just reading/writing a photo's text entry. Each keyword is a separate entity, so syncing would need to loop through the keyword structure looking for matching items (note hierarchy is an issue) and then apply those keywords to the photo. So more difficult, but not rocket science - if the will is there.

PhotoMechanic, like Bridge, just uses xmp to store tags and other metadata, and LR simply reads that.
Photo of Peter Obermeier

Peter Obermeier

  • 18 Posts
  • 11 Reply Likes
Yes, it is easier, but Engineers love a challenge. But could be they were stopped by Marketing or Finance.
I am using Photo Mechanics for some years, because PM does not have a catalog. In LR Classic you can create a Smart Collection to find all picture with changed metadata by third party apps and then you can read all these updated meta data. This is useful if you do all your tagging in PM and want to have this info synced to LR mobile. Currently I am using Mylio for that, but my hope was to have all in LR. I am not giving up hope.
Photo of Dan Hartford

Dan Hartford

  • 121 Posts
  • 50 Reply Likes
This thread is quite confusing.  Is there an Adobe document someplace that explains this in all its permutations? 

However, this may explain why some of my keyworded images from LR Classic show Keywords in LR/CC and some do not.  And, that explanation - according to this thread - is that some of my synced images have metadata written back to the image file and some don't - which is entirely possible.

I just took one of my CR2 RAW files which did not show any keywords in LR/CC and saved the metadata to an XMP file in LR Classic.  Indeed, the keywords did not appear in LR/CC desktop or LR Web.  However, an DNG image with saved metadata does show Keywords in both LR/CC Desktop and LR/CC Web but changes made to keywords in classic do not migrate to the cloud.

I think I need another computer to help me understand this logic which is quite inconsistent.  Given  Adobe's justification of no folders being "why should you care what folder something is in as long as you can find it:" - I'm surprised that they would give us a situation where you have to know the underlying file type in order to know how the system will work.  I'm hoping that is a bug and not a design feature. 
Photo of Urs Blickenstorfer

Urs Blickenstorfer

  • 1 Post
  • 8 Reply Likes
It's a real shame, I have thousands of tags done in LR Classic - if I can't use them in CC this is pretty worthless for me. Any comments from Adobe??
Photo of John R. Ellis

John R. Ellis, Champion

  • 3589 Posts
  • 928 Reply Likes
According to Victoria Bampton (Lightroom Queen), who is pretty well-plugged-in to Adobe, "no new sync functionality will be added to Classic (so keywords and collection hierarchy won’t sync)."
Photo of Sven Kohle

Sven Kohle

  • 39 Posts
  • 24 Reply Likes
So they want us to move away from Adobe. Sad.
Photo of Joachim Ganser

Joachim Ganser

  • 3 Posts
  • 1 Reply Like
I just feel in the same way.
Photo of Peter Obermeier

Peter Obermeier

  • 18 Posts
  • 11 Reply Likes
Hi John, do you think Classic will be obsolet in some time? And is Adobe is implementing all Classic Feature into LR Mobile aka LR CC ?
Photo of John R. Ellis

John R. Ellis, Champion

  • 3586 Posts
  • 926 Reply Likes
Leading questions! Though I have (strong) opinions on all this, I recommend reading Bampton's recent blog posts: https://www.lightroomqueen.com/blog/.  In my own opinion, Adobe has for several years pared back investment in desktop LR, putting in the bare minimum to maintain desktop LR's revenue stream.  I don't see that changing.
Photo of Tony Merritt

Tony Merritt

  • 4 Posts
  • 7 Reply Likes
It is disappointing to learn that keyword syncing with Lightroom Mobile only works with the less feature-rich Lightroom CC and not with Lightroom Classic CC. I hope Adobe reconsiders and adds that functionality to Classic. It should've been added at introduction of Mobile. 
Photo of Jao van de Lagemaat

Jao van de Lagemaat

  • 175 Posts
  • 47 Reply Likes
I understand one of the main reasons for this is that Adobe changed to a flat keyword hierarchy in Lightroom CC while Lightroom Classic has nested keywords (you know like Europe -> Iceland -> Reykjavik -> opera house). Lightroom CC cannot do any of that and likely will never gain this capability as apparently it is too hard for the typical user to use. Most of my keywords are hierarchical and I can't see a flat hierarchy working well for me.
Photo of Lewis Craik

Lewis Craik

  • 3 Posts
  • 9 Reply Likes
I have wasted many hours keywording images on Lightroom CC, only to find that they haven't synced back to Lightroom Classic CC. I was excited about Lightroom CC, as I thought it would be really useful for when I'm out on the road I would be able to do all my processing on my laptop, then sync everything back to my main editing machine when I got home. It sort of half works, which is disappointing.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3920 Posts
  • 1347 Reply Likes
> you can enter keywords for smart previews in LR CC. LR CC knows these are originating from Lightroom Classic! 

That would certainly be a good way of distinguishing them, although I imagine some people would still try to add keywords to originals added directly to the mobile apps and wonder why the keywords aren't appearing in Classic.
Photo of john beardsworth

john beardsworth

  • 982 Posts
  • 211 Reply Likes
If I were a photographer that makes money off his photos then I would have sent an invoice for the time wasted on keywording in LR CC!
My Syncomatic plugin could recover some of that wasted time. Using LRCC, they could export copies of the images they were misled into keywording in Mobile or LRCC, then use the plugin in Lightroom "Classic" to sync the keywords from these temporary copies to the originals.

I sincerely wish I didn't have to suggest this workaround, and wish Adobe had put effort into implementing a proper mobile keywording solution.
Photo of Lewis Craik

Lewis Craik

  • 3 Posts
  • 9 Reply Likes
The features I'd miss from moving over to Lightroom CC full time are mainly around import and export:
  • Applying import preset
  • Applying metadata presets
  • Creating a second copy
  • Push collections
  • Export presets
  • KEYWORDING
That's before I get onto how much it would cost to have my whole archive in the cloud!

My way of working is that when I am on the road, I want to get my images processed, keyworded and uploaded as soon as possible. Then when I get back to base, I want them added into my main catalog.

When Lightroom CC was announced I was one of the few photographers who felt positive towards it - I thought I would be able to do away with my clunky workflow of creating and importing new catalogs each trip. However Adobe were ever so slightly off target - what could have been really helpful turns out to be not much use at all.

On my laptop I've got both CC to access the important pictures from my archive and Classic CC, to use my clunky workflow for new images.
Photo of Karl Günter Wünsch

Karl Günter Wünsch

  • 4 Posts
  • 6 Reply Likes
Isn’t that the other way around? Classic CC for the archive and CC for the botched cloud?
Photo of Lewis Craik

Lewis Craik

  • 3 Posts
  • 9 Reply Likes
Not when I’m on the road using my laptop. I only need Classic CC on my main workstation. Prior to Lightroom CC cloud I couldn’t take my archive on the road easily.
Photo of Evgeny Drablenkov

Evgeny Drablenkov

  • 10 Posts
  • 4 Reply Likes
Hey Adobe! That about the keyword sync fixing ?
Photo of Michel Davancens

Michel Davancens

  • 5 Posts
  • 16 Reply Likes
I fully agree with Kaffeesegler. I have been using Lightroom since LR1 and I am really fond of this software. Lightroom CC seems to me a huge step forward and I try to use it on my laptop for more than 2 months. However key-words are a serious issue. Compared to Lightroom Classic Lightroom CC handles key words very poorly and above all sync between LR Classic and LR CC doesn't really work for key words. For me this is a huge drawback and prevents me tu use LR CC efficiently on my laptop. I hope that Adobe will change his mind and reconsider key words in LR CC.
Photo of Yves Crausaz

Yves Crausaz

  • 209 Posts
  • 29 Reply Likes
Photo of Mauro Iannicelli

Mauro Iannicelli

  • 11 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Keyword sync beetween Lightroom Classic and Mobile.

Good evening!
Should not keywords be synchronized between Lightroom Classic CC and Lightroom Mobile?
Those that I insert in the Mobile version should end in the Classic version and vice versa ...
I am wrong?
Photo of Antoine Hlmn

Antoine Hlmn

  • 128 Posts
  • 21 Reply Likes
Indeed!
You know the software you pay monthly for? For the the « continuous improvements »? Well some basic features are not developed... not even a warning message. Too bad, isn’t it ?
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 1205 Posts
  • 486 Reply Likes
I think Adobe is clear in how it looks at both. You and I may not like it, but their point of view is simple and clear. Lightroom Classic is the version for local use, not cloud synching. Yes, it does have a few synching options from the time that Lightroom CC was not yet around, and Adobe won't REMOVE those options now that Lightroom CC is available, but Lightroom Classic is not meant for cloud synching, period. If cloud synching is important to you, they want you to use Lightroom CC. As said, I don't like it either and I'm not defending it, just explaining why you can continue this thread forever without anything changing.
Photo of Antoine Hlmn

Antoine Hlmn

  • 128 Posts
  • 21 Reply Likes
Too bad LR Cc is does not respond to many photographers needs.
People will continue to request this feature because there is no reason for Adobe not to finish their work. It is clearly a marketing decision and not a technical limitation.
Photo of Jürgen Schmid

Jürgen Schmid

  • 2 Posts
  • 3 Reply Likes
this is all our logic, unfortunately the logic of Adobe works along some marketing decissions and not their customer needs, disappointing really.
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 1205 Posts
  • 486 Reply Likes
It's probably both technical and marketing. Lightroom CC only knows 'flat' keywords, Lightroom Classic has hierarchical keywords (meaning you could have two identical keywords in different hierarchies). That means that you can't simply sync them right now. Of course it should be possible to find a solution, so it's probably a marketing decision not to spend time and money on that.
Photo of Peter Obermeier

Peter Obermeier

  • 18 Posts
  • 11 Reply Likes
Have converted / filled my keywords to others fields which are synched, but the VERY BAD thing is that without an online connection I cannot search for pictures in LR CC mobile. Imagine you want to show pictures to friends and you cannot find , because Adobe are not allowing and offline search. Very disappointing. And I pay monthly for this software.
Photo of Ethan Isenberg

Ethan Isenberg

  • 27 Posts
  • 2 Reply Likes
This reply was created from a merged topic originally titled Lightroom CC/Classic: Keywords not updated; syncing problematic.

I tried using the new LR CC on my desktop, together with LR Classic CC.  I found the latter to be similar to CC for Web, with some additions.  Syncing worked fine if, for instance, I added a star rating to one of my photos, removed it from an album, or stopped syncing a specific album.  Right away, the changes would propagate to LR CC and CC for Web.

However, the same could not be said for keywords (which, of course, are only relevant to LR CC, but not CC for Web).  First off, I discovered that LR CC was only picking up keywords that had been written as metadata to disk.  That means that before syncing a collection from LR Classic, I needed to save metadata to file.  If I had already synced the collection and then saved the metadata, the changes were not picked up by LR CC.  Even if I quit and restarted the program, the metadata was not reloaded.  And that's despite the fact that LR Classic would immediately sync the file anew whenever I saved the metadata to file.  

The only way I could get LR CC to re-read the metadata was to first stop syncing the collection from within LR Classic, then to delete all the individual photos from the "All Photos" view within LR CC, and then to sync the collection again.

(Incidentally, related to this is the issue of how to control which keywords are written to file.  I had indicated not to export certain keywords, yet those were still saved as metadata and picked up by LR CC.  And even this behavior was not consistent.  Certain higher-level keywords appear to have been applied to some photos but not others within the same album.)

Another issue is that there doesn't seem to be a way to edit keywords.  At some point, I had corrected the spelling for someone's name keyword on LR Classic.  The earlier spelling seems to have been saved to metadata, because when I synced a photo of the person, LR CC had a keyword for each spelling.  I could remove the incorrect keyword from the individual photo, but there didn't seem to be a way to do this across the whole system.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3882 Posts
  • 1293 Reply Likes
> I could remove the incorrect keyword from the individual photo, but there didn't seem to be a way to do this across the whole system.

There's a trick on the desktop LR CC app. Select All Photos, then the Refine button. Filter to show the photos with the "incorrect" keyword, then select all. Then in the Keywords panel, it'll show the incorrect keyword, and clicking on it will delete it from all of the selected photos.
(Edited)
Photo of Ethan Isenberg

Ethan Isenberg

  • 27 Posts
  • 2 Reply Likes
John, if the original thread with comments will not be deleted, I suppose it's enough to inform latecomers that it would be worth checking out the prior discussion at the thread
Photo of Ethan Isenberg

Ethan Isenberg

  • 27 Posts
  • 2 Reply Likes
Thanks, Victoria.  You had pointed this out in the original thread from 7 months ago, but my original post has now been transplanted to here.
Photo of John R. Ellis

John R. Ellis, Champion

  • 3414 Posts
  • 863 Reply Likes
All the merged threads are preserved, and though it’s not at all obvious, you can get to them by clicking the link at the top of the merged post.
Photo of Kaffeesegler

Kaffeesegler

  • 35 Posts
  • 16 Reply Likes
Update: In the meanwhile there seems to start some kind of caption sync between LR classic and LR mobile, although I did not check that with hierarchical keywords.
But I am happy that captions which I added "on the road" are no longer lost but show up in LR classic
(Edited)
Photo of Jeremy Caney

Jeremy Caney

  • 11 Posts
  • 6 Reply Likes
This is certainly a disappointing limitation. But what's especially disappointing is that it's entirely unexpected (since all other fields are synchronized), and there's no communication in the product that this field won't be synchronized.

At minimum, I'd recommend adding a warning to the user the first time they try to edit keywords on a collection synchronized with Lightroom Classic; that would avoid a lot of frustration and confusion as users attempt to troubleshoot why keywords aren't synchronizing (even though everything else is). 

In my case, I spent an hour troubleshooting this before looking online—and realizing that it was "by design".
Photo of Jeremy Caney

Jeremy Caney

  • 11 Posts
  • 6 Reply Likes
For what it's worth, I've added a feature suggestion to at least warn users that keyword syncing isn't supported. I'd much rather see full keyword syncing, but if that's not realistic then users need to be aware of the limitation 
Photo of Antoine Hlmn

Antoine Hlmn

  • 131 Posts
  • 22 Reply Likes
Nah, Adobe needs to tackle this HUGE omission! It’s syncing goddamn strings, not rocket science!
Photo of Karl Günter Wünsch

Karl Günter Wünsch

  • 6 Posts
  • 8 Reply Likes
For me one of the most valuable cloud integrations would be synchronized keywords between the Lightroom Classic CC infrastructure and Lightroom CC - because I like to use my tablet at home on the garden deck or sofa to surf the web and then, when I feel like it, I would like to use it to add keywords to images that still didn't get any. So I am forced to sit in a stuffy edge of my workspace which I have set up to have little outside light (so that I get the benefit of correct image display on my main screen) and work on those tags. It really should have been there years ago.

Oh, and I would like to be able to search through my synchronized collections in Lightroom CC - I sometimes do in promptu presentations of some of my images, I would really like to be able to get all my images of say a specific butterfly to show the best of them to someone who asked - currently I have to remember in which collection and approximately where in that collection I may have one of these images.

The lack of these keyword functions currently is one of the biggest omissions in the whole of the Adobe Cloud...
Photo of Peter Obermeier

Peter Obermeier

  • 17 Posts
  • 11 Reply Likes
Hallo Karl Günter, the missing keyword sync from LR Classic to LR Mobile is one issue, but a much bigger issue is that you cannot search existing keywords when there is no internet connection. Imagine you sit in a beer garden and want to show pictures and it is not possible. Or sitting in the airplane and want to search a picture, again, not possible. OK, the new advanced autodetect scenes need internet, but there are still normal keywords and descriptions. In addition of that, the preview of pictures has issues in offline mode as well. You see only a black preview for many pictures. As son the internet connection is back all these black previews appear immediately. LR Mobile is no longer usable in such situations. OK, Adobe is adding more an more features and I love to see that, but I need the offline functionality as well.
Let us hope the best
Peter
Photo of Jeremy Caney

Jeremy Caney

  • 11 Posts
  • 6 Reply Likes
@Peter: It may be worth creating a new feature request for offline search to cover that scenario. There is another post regarding search capabilities, but it doesn't seem specific to the offline scenario.
Photo of Peter Obermeier

Peter Obermeier

  • 17 Posts
  • 11 Reply Likes
Thank Jeremy,
do you see this offline search issue as well? You just need to switch on Airplane mode and try a search.
Photo of Jeremy Caney

Jeremy Caney

  • 11 Posts
  • 6 Reply Likes
@Peter: I do, yes. 
Photo of Peter Obermeier

Peter Obermeier

  • 17 Posts
  • 11 Reply Likes
Hi Jeremy, have posted a feature request for the search issue and a problem request for the black picture issue. Keep fingers crossed :-)