Lightroom mobile: Keywords don't sync from mobile to Classic

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  • Problem
  • Updated 1 week ago
  • (Edited)
Keywords do not sync correctly: When added on the mobile app (iOS), they do not appear in LR classic and not in LR Web (I deleted the new LR CC immediately, this version does not make sense to me).
Same problem into the other direction: Keywords from LR classic do not appear on the mobile app. 
Attention: At this stage the whole keywording within the iOS app should not be used!
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Kaffeesegler

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Posted 7 months ago

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Johan Elzenga, Champion

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This is a known limitation. Keywords do not sync between Lightroom Classic and the cloud.
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Sven Kohle

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why the hell is Adobe designing like that? Do they listen to LR Classic users still?
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Matt Dillon

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In response to Johan it has been my experience that it doesn't matter what file type you upload (RAW, DNG, TIF, JPG and even virtual copies) it will only sync the keywords one time from Classic to CC. I only use sidecar files for a specific something else so I can't speak to that here. All I do is type them into the keywords box before the original upload and they get synced even if they are for a RAW file. Most of what I sync is Nikon RAW. Yes I know I am digging up a 3 month old post but it is SUPER aggravating that this is still a thing.
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Antoine Hlmn

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Sad news indeed. This attitude of “we know what you want and what’s best for you” is really frustrating!
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Calje

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Indeed, not syncing keywords from LR CC to LR Classic makes keywording in LR CC useless. So, their "mobile solution" is not as mobile as promised :-(
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Peter Obermeier

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John and Johan, looks like you have insider information. Ok, then the whole keyword sync is useless. Shame on Adobe Software Engineering :-)
I am an Engineer by myself and know how difficult such a sync mechanismn is. Let us hope the best that they change their minds and implement it later.
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Jens Koopmann

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I also think this syncing issue is a big let down. I was hoping to give keywords also in Lightroom cc and Lightroom web and they sync to LR classic
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Peter Obermeier

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Have tested the sync of caption/subtitle and it working fine. You can change it in Web, LR Mobile or LR Classic and sync is done in each direction.
This gives me hope that Adobe is fixing the Keyword Sync. No Engineer is implementing caption sync and not keyword sync. Anyway, caption sync is working for me because I am doing all my keyword tagging with Photo Mechanics and fill caption field automatically with name of picture folder and keywords.
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Kaffeesegler

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@peter, how do you get your tags from Photo Mechanics into the LR catalog?
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john beardsworth

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"No Engineer is implementing caption sync and not keyword sync."

Don't bet on it, Peter.

If you consider it, caption sync is easier for the engineer - it's just reading/writing a photo's text entry. Each keyword is a separate entity, so syncing would need to loop through the keyword structure looking for matching items (note hierarchy is an issue) and then apply those keywords to the photo. So more difficult, but not rocket science - if the will is there.

PhotoMechanic, like Bridge, just uses xmp to store tags and other metadata, and LR simply reads that.
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Peter Obermeier

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Yes, it is easier, but Engineers love a challenge. But could be they were stopped by Marketing or Finance.
I am using Photo Mechanics for some years, because PM does not have a catalog. In LR Classic you can create a Smart Collection to find all picture with changed metadata by third party apps and then you can read all these updated meta data. This is useful if you do all your tagging in PM and want to have this info synced to LR mobile. Currently I am using Mylio for that, but my hope was to have all in LR. I am not giving up hope.
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Dan Hartford

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This thread is quite confusing.  Is there an Adobe document someplace that explains this in all its permutations? 

However, this may explain why some of my keyworded images from LR Classic show Keywords in LR/CC and some do not.  And, that explanation - according to this thread - is that some of my synced images have metadata written back to the image file and some don't - which is entirely possible.

I just took one of my CR2 RAW files which did not show any keywords in LR/CC and saved the metadata to an XMP file in LR Classic.  Indeed, the keywords did not appear in LR/CC desktop or LR Web.  However, an DNG image with saved metadata does show Keywords in both LR/CC Desktop and LR/CC Web but changes made to keywords in classic do not migrate to the cloud.

I think I need another computer to help me understand this logic which is quite inconsistent.  Given  Adobe's justification of no folders being "why should you care what folder something is in as long as you can find it:" - I'm surprised that they would give us a situation where you have to know the underlying file type in order to know how the system will work.  I'm hoping that is a bug and not a design feature. 
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Urs Blickenstorfer

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It's a real shame, I have thousands of tags done in LR Classic - if I can't use them in CC this is pretty worthless for me. Any comments from Adobe??
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John R. Ellis, Champion

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According to Victoria Bampton (Lightroom Queen), who is pretty well-plugged-in to Adobe, "no new sync functionality will be added to Classic (so keywords and collection hierarchy won’t sync)."
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Sven Kohle

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So they want us to move away from Adobe. Sad.
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Joachim Ganser

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I just feel in the same way.
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Peter Obermeier

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Hi John, do you think Classic will be obsolet in some time? And is Adobe is implementing all Classic Feature into LR Mobile aka LR CC ?
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John R. Ellis, Champion

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Leading questions! Though I have (strong) opinions on all this, I recommend reading Bampton's recent blog posts: https://www.lightroomqueen.com/blog/.  In my own opinion, Adobe has for several years pared back investment in desktop LR, putting in the bare minimum to maintain desktop LR's revenue stream.  I don't see that changing.
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Tony Merritt

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It is disappointing to learn that keyword syncing with Lightroom Mobile only works with the less feature-rich Lightroom CC and not with Lightroom Classic CC. I hope Adobe reconsiders and adds that functionality to Classic. It should've been added at introduction of Mobile. 
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Jao van de Lagemaat

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I understand one of the main reasons for this is that Adobe changed to a flat keyword hierarchy in Lightroom CC while Lightroom Classic has nested keywords (you know like Europe -> Iceland -> Reykjavik -> opera house). Lightroom CC cannot do any of that and likely will never gain this capability as apparently it is too hard for the typical user to use. Most of my keywords are hierarchical and I can't see a flat hierarchy working well for me.
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Lewis Craik

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I have wasted many hours keywording images on Lightroom CC, only to find that they haven't synced back to Lightroom Classic CC. I was excited about Lightroom CC, as I thought it would be really useful for when I'm out on the road I would be able to do all my processing on my laptop, then sync everything back to my main editing machine when I got home. It sort of half works, which is disappointing.
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Victoria Bampton - Lightroom Queen, Champion

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> you can enter keywords for smart previews in LR CC. LR CC knows these are originating from Lightroom Classic! 

That would certainly be a good way of distinguishing them, although I imagine some people would still try to add keywords to originals added directly to the mobile apps and wonder why the keywords aren't appearing in Classic.
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john beardsworth

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If I were a photographer that makes money off his photos then I would have sent an invoice for the time wasted on keywording in LR CC!
My Syncomatic plugin could recover some of that wasted time. Using LRCC, they could export copies of the images they were misled into keywording in Mobile or LRCC, then use the plugin in Lightroom "Classic" to sync the keywords from these temporary copies to the originals.

I sincerely wish I didn't have to suggest this workaround, and wish Adobe had put effort into implementing a proper mobile keywording solution.
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Lewis Craik

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The features I'd miss from moving over to Lightroom CC full time are mainly around import and export:
  • Applying import preset
  • Applying metadata presets
  • Creating a second copy
  • Push collections
  • Export presets
  • KEYWORDING
That's before I get onto how much it would cost to have my whole archive in the cloud!

My way of working is that when I am on the road, I want to get my images processed, keyworded and uploaded as soon as possible. Then when I get back to base, I want them added into my main catalog.

When Lightroom CC was announced I was one of the few photographers who felt positive towards it - I thought I would be able to do away with my clunky workflow of creating and importing new catalogs each trip. However Adobe were ever so slightly off target - what could have been really helpful turns out to be not much use at all.

On my laptop I've got both CC to access the important pictures from my archive and Classic CC, to use my clunky workflow for new images.
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Karl Günter Wünsch

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Isn’t that the other way around? Classic CC for the archive and CC for the botched cloud?
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Lewis Craik

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Not when I’m on the road using my laptop. I only need Classic CC on my main workstation. Prior to Lightroom CC cloud I couldn’t take my archive on the road easily.
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Evgeny Drablenkov

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Hey Adobe! That about the keyword sync fixing ?
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Michel Davancens

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I fully agree with Kaffeesegler. I have been using Lightroom since LR1 and I am really fond of this software. Lightroom CC seems to me a huge step forward and I try to use it on my laptop for more than 2 months. However key-words are a serious issue. Compared to Lightroom Classic Lightroom CC handles key words very poorly and above all sync between LR Classic and LR CC doesn't really work for key words. For me this is a huge drawback and prevents me tu use LR CC efficiently on my laptop. I hope that Adobe will change his mind and reconsider key words in LR CC.
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Yves Crausaz

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Mauro Iannicelli

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This reply was created from a merged topic originally titled Keyword sync beetween Lightroom Classic and Mobile.

Good evening!
Should not keywords be synchronized between Lightroom Classic CC and Lightroom Mobile?
Those that I insert in the Mobile version should end in the Classic version and vice versa ...
I am wrong?
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Antoine Hlmn

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Indeed!
You know the software you pay monthly for? For the the « continuous improvements »? Well some basic features are not developed... not even a warning message. Too bad, isn’t it ?
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Johan Elzenga, Champion

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I think Adobe is clear in how it looks at both. You and I may not like it, but their point of view is simple and clear. Lightroom Classic is the version for local use, not cloud synching. Yes, it does have a few synching options from the time that Lightroom CC was not yet around, and Adobe won't REMOVE those options now that Lightroom CC is available, but Lightroom Classic is not meant for cloud synching, period. If cloud synching is important to you, they want you to use Lightroom CC. As said, I don't like it either and I'm not defending it, just explaining why you can continue this thread forever without anything changing.
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Antoine Hlmn

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Too bad LR Cc is does not respond to many photographers needs.
People will continue to request this feature because there is no reason for Adobe not to finish their work. It is clearly a marketing decision and not a technical limitation.
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Jürgen Schmid

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this is all our logic, unfortunately the logic of Adobe works along some marketing decissions and not their customer needs, disappointing really.
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Johan Elzenga, Champion

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It's probably both technical and marketing. Lightroom CC only knows 'flat' keywords, Lightroom Classic has hierarchical keywords (meaning you could have two identical keywords in different hierarchies). That means that you can't simply sync them right now. Of course it should be possible to find a solution, so it's probably a marketing decision not to spend time and money on that.
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Peter Obermeier

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Have converted / filled my keywords to others fields which are synched, but the VERY BAD thing is that without an online connection I cannot search for pictures in LR CC mobile. Imagine you want to show pictures to friends and you cannot find , because Adobe are not allowing and offline search. Very disappointing. And I pay monthly for this software.
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Ethan Isenberg

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This reply was created from a merged topic originally titled Lightroom CC/Classic: Keywords not updated; syncing problematic.

I tried using the new LR CC on my desktop, together with LR Classic CC.  I found the latter to be similar to CC for Web, with some additions.  Syncing worked fine if, for instance, I added a star rating to one of my photos, removed it from an album, or stopped syncing a specific album.  Right away, the changes would propagate to LR CC and CC for Web.

However, the same could not be said for keywords (which, of course, are only relevant to LR CC, but not CC for Web).  First off, I discovered that LR CC was only picking up keywords that had been written as metadata to disk.  That means that before syncing a collection from LR Classic, I needed to save metadata to file.  If I had already synced the collection and then saved the metadata, the changes were not picked up by LR CC.  Even if I quit and restarted the program, the metadata was not reloaded.  And that's despite the fact that LR Classic would immediately sync the file anew whenever I saved the metadata to file.  

The only way I could get LR CC to re-read the metadata was to first stop syncing the collection from within LR Classic, then to delete all the individual photos from the "All Photos" view within LR CC, and then to sync the collection again.

(Incidentally, related to this is the issue of how to control which keywords are written to file.  I had indicated not to export certain keywords, yet those were still saved as metadata and picked up by LR CC.  And even this behavior was not consistent.  Certain higher-level keywords appear to have been applied to some photos but not others within the same album.)

Another issue is that there doesn't seem to be a way to edit keywords.  At some point, I had corrected the spelling for someone's name keyword on LR Classic.  The earlier spelling seems to have been saved to metadata, because when I synced a photo of the person, LR CC had a keyword for each spelling.  I could remove the incorrect keyword from the individual photo, but there didn't seem to be a way to do this across the whole system.
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John R. Ellis, Champion

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Unfortunately, the forum software makes merging of the associated comments very painful. If you see particular comments you want visible here, I suggest copying them here under your own name (with attribution).
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Victoria Bampton - Lightroom Queen, Champion

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> I could remove the incorrect keyword from the individual photo, but there didn't seem to be a way to do this across the whole system.

There's a trick on the desktop LR CC app. Select All Photos, then the Refine button. Filter to show the photos with the "incorrect" keyword, then select all. Then in the Keywords panel, it'll show the incorrect keyword, and clicking on it will delete it from all of the selected photos.
(Edited)
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Ethan Isenberg

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John, if the original thread with comments will not be deleted, I suppose it's enough to inform latecomers that it would be worth checking out the prior discussion at the thread
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Ethan Isenberg

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Thanks, Victoria.  You had pointed this out in the original thread from 7 months ago, but my original post has now been transplanted to here.
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John R. Ellis, Champion

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All the merged threads are preserved, and though it’s not at all obvious, you can get to them by clicking the link at the top of the merged post.