Photoshop CC: Keyboard alt key won't respond (Mac Yosemite)

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
When I used Photoshop CC, Indesign CC or Illustrator CC and I go to copy using the alt key my key board stops working. I have to click on the key board viewer to type anything. After a while it clears its self out and I can type again. Its very frustrating when your in a hurry to finish something and this happens. I have tried to figure out what causes this but so far I have not been able to. this has been happening to me since before I got this machine and I was using a mac tower.

I am using a IMac Mid 2011, OSX yosemite
Photo of Department DMS state of Florida

Department DMS state of Florida

  • 6 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2139 Reply Likes
Official Response
Apple icon menu (far upper left of screen), select System Preferences>Accessibility then select "Mouse & Trackpad"

Is Enable Mouse Keys enabled?

Uncheck it. then click on [Options...] in the same dialog and make sure "Press the Options Key five times to toggle Mouse Keys" is unchecked.