Elements 13: Organizer - JPG-Files cannot be imported and tagged

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  • Problem
  • Updated 3 years ago
  • (Edited)
I am running Elements Organizer 13.0.0.0
Core-Version: 13.1 (20150130.m.66724)
Sprachversion: 13.1 (20150130.m.66724)
I have a problem with importing JPG-Files. Time and again Elements says that it cannot import the file. I can open it with Photoshop editor and save it again - then Elements accepts the file. But I cannot put tags on it. This is quite stupid and I will search for another picture-program if there is no solution. Every freeware program recognizes the files only Elements does not.
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Joachim Grytzyk

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  • frustrated

Posted 3 years ago

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Photo of Michel BRETECHER

Michel BRETECHER, Champion

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Do you mean you can't import those files in your catalog in the organizer?
Do you get a message saying the files have not been imported because they are already in the catalog?