jaggy lines in Photoshop CC on a cintiq companion

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  • Problem
  • Updated 4 years ago
Hello,

Drawing in Photoshop doesn't work very well on my brand-new Cintiq Companion (Windows 8, 512 GB). The lines are jaggy. They stutter when I draw, on nearly every stroke.

I have:

Reinstalled and updated the tablet driver.
Turned nearly every setting (in Photoshop, Wacom, and Windows) on or off.
Installed the latest version of Photoshop CC.

This is NOT a problem with zooming, resolution, or natural hand shake.

I am not alone in this problem--a quick glance at the Wacom forums shows that a LOT of people are having the same issue. I'm wondering if an update to Photoshop could fix this issue.
Photo of Elizabeth Nichols

Elizabeth Nichols

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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An update to Photoshop cannot fix what you are describing.
You need to contact Wacom and see if the problem is in the driver, or your hardware.