Jaggy lines with Cintiq Companion Hybrid only in Photoshop

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  • Updated 4 years ago
Hi,

I can't use my Cintiq Hybryd with photoshop CC: drawings aren't smooth, instead there is a lot of jitter and jaggy lines. It happens only with Photoshop... is there any solution to this ?
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sam shobaki

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Posted 4 years ago

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Chris Cox

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Have you contacted Wacom about the issues you are having with their device and driver software?
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sam shobaki

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I did, and they told me to change a setting about using windows ink that did nothing to solve the issue. I am a bit lost as it happens only in Photoshop cc 2014.


It looks like many users with cintiq tablets encounter a similar problem with Photoshop. They use an old driver that work, but the cintiq companion / hybrid are too recent to use those ...
(Edited)
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Chris Cox

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Which OS version are you using? (Ink only works on Win 8)
And Wacom may need to get more information to solve the driver issue.
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sam shobaki

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I am using windows 7 home premium 64 bits. I received my cintiq hybrid a week ago and installed photoshop cc 2014. At first I thought that I had to train a bit more to get smooth lines, until I tried other software like manga studio and art flow. I understood something was wrong in Photoshop as I have to zoom all the way down to get the same result. I mean at pixel level. I think Wacom Is the culprit there, but how to pinpoint it... It could be windows, photoshop or Wacom.
(Edited)
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Chris Cox

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Photoshop is just using the coordinates it gets from the tablet driver - so something is wrong with the data coming from the driver.