I've no idea what could happened with my photos

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  • Updated 2 years ago
I made some great pictures on Canon PowerShot SX620 yesterday morning, all the past day I processed it in Adobe Photoshop. Today one of .psd files denied opening the first time. After some efforts I could open it, but all my effects vanished. I tried looking for some adobe photoshop recovery solutions, one of it could only bring me back about a half of my work.
Photo of aubreejenkins


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Posted 2 years ago

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Photo of Todd Shaner

Todd Shaner, Champion

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What version of PS and OS are you using? What exact error message did you receive denying file open? Can you open the original camera files in PS?
To troubleshoot the issue go to PS menu Edit> Preferences> Performance and uncheck 'Use Graphics Processor.' Close all applications, restart your system, and try opening the PSD files again.
Photo of Milewis


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Unless you had auto-save turned on there's not too much chance of recovery. But, besides looking in for the file, I'd also try windows explorer and see if there is a copy there that isn’t showing up in ps. if there is, it may be corrupt but may be recoverable...somewhat. It’s a long shot, though.


Try right-clicking on the file, and see if you presented with the "Restore Previous Versions" option.


If you are lucky, you will be able to find a recent backup, rather than having to try to repair it. In other cases might be effective PSD Online Service - it works under all gadgets.