How do I register my product/serial number?

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  • Updated 7 years ago
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  • (Edited)
I have learned that I miust initiate a series of events so that I can recieve assistance. I must add my serial number to the file so it is easier for you to help me. The frist time I asked for help I would have expected that the system would have recorded the information for me. This is obviously not the case.
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Daniel Kelly

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Hi Daniel,

Usually when a customer calls in, the agent will help set up an account for you if you haven't already.

It's usually a lot easier to do this prior to calling support rather than having to spend time dictating your name, contact info, and serial number information over the phone.

More details on how you register your product here:

Hope that helps.