Lightroom: Crashes when editing keywords of a photo

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)
The latest version of Lightroom Classic often (if not always) crashes when I am editing the keywords related to a photo.
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 weeks ago

  • 1
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
A few further infos: Catalina OS installed on iMac i9
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
Marco,

I do not find any crash reports under your email address with which you've registered on this forum. Do you submit the reports under a different email perhaps?
Is the crash dialog you receive an Apple dialog or an Adobe dialog?
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
Hi Rikk, I usually give the "ok" to the automatic dialog generated by Apple. I have not sent any crash report to this forum (I didn't know it existed until today...)
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
You don't send crash reports here normally. When a crash happens at an OS level, an Apple dialog should appear. If the crash is from the Adobe App, you will get an Adobe dialog which will be submitted to our crash reporter automatically.  It sounds like you are getting an OS crash and not an Adobe crash. 
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
I understand what you mean, so the issue should be in charge to Apple, not Adobe ? By the way, it is the only issue I am experiencing with the new Mac OS and it happens only with Lightroom...
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
Next time you experience the crash, take a screenshot of the dialog and post it here. 
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
OK, thank you Rikk for your support.
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes

Hi Rikk, here you can find the screenshot of the crash dialog. If you want I saved in txt format the whole crash log.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
Ok. This is an OS level crash report. Can you copy and paste the text in a reply?

Also: go to Help>System Info... and get me your exact installed Lightroom Version Number. 

Thanks. 
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
Lightroom Classic version: 8.4.1 [ 201909111355-eb9b68f0 ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.15.0 [19A602]
Application architecture: x64
Logical processor count: 16
Processor speed: 3,6 GHz
Built-in memory: 32.768,0 MB
Real memory available to Lightroom: 32.768,0 MB
Real memory used by Lightroom: 1.693,1 MB (5,1%)
Virtual memory used by Lightroom: 6.131,4 MB
Memory cache size: 136,8MB
Internal Camera Raw version: 11.4.1 [ 291 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 254MB / 16383MB (1%)
Camera Raw real memory: 255MB / 32768MB (0%)
Displays: 1) 6400x3600

Graphics Processor Info: 
Metal: AMD Radeon Pro 580X
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} span.Apple-tab-span {white-space:pre}

Process:               Adobe Lightroom Classic [1109]

Path:                  /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier:            com.adobe.LightroomClassicCC7

Version:               8.4.1 [201909111355-eb9b68f0] (8.4.1)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Lightroom Classic [1109]

User ID:               501


Date/Time:             2019-10-21 21:38:09.814 +0200

OS Version:            Mac OS X 10.15 (19A602)

Report Version:        12

Anonymous UUID:        B4CDE225-A770-6682-91D2-7AC0E7ED9073



Time Awake Since Boot: 600 seconds


System Integrity Protection: enabled


Crashed Thread:        0  CrBrowserMain  Dispatch queue: com.apple.main-thread


Exception Type:        EXC_BREAKPOINT (SIGTRAP)

Exception Codes:       0x0000000000000002, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY


Termination Signal:    Trace/BPT trap: 5

Termination Reason:    Namespace SIGNAL, Code 0x5

Terminating Process:   exc handler [1109]


Application Specific Information:

°¥ìàˇˇ


Thread 0 Crashed:: CrBrowserMain  Dispatch queue: com.apple.main-thread

0   org.chromium.ContentShell.framework 0x00000001612a4748 0x15f277000 + 33740616

1   org.chromium.ContentShell.framework 0x00000001612cfb93 0x15f277000 + 33917843

2   org.chromium.ContentShell.framework 0x0000000161343462 0x15f277000 + 34391138

3   libsystem_malloc.dylib        0x00007fff64307800 malloc_zone_malloc + 104

4   com.apple.AppKit              0x00007fff2a245ddb -[_NSCGSWindowBackingStore lockBackBuffer] + 1027

5   com.apple.AppKit              0x00007fff2a2455df backing_store_delegate + 73

6   com.apple.AppKit              0x00007fff2a5381da backing_store_DrawRects.llvm.11697978341633222125 + 907

7   com.apple.CoreGraphics        0x00007fff2d2a6d7e CGContextFillRects + 96

8   com.apple.CoreGraphics        0x00007fff2d2a6d17 CGContextFillRect + 105

9   com.apple.AppKit              0x00007fff2a179527 NSRectFill + 237

10  com.apple.AppKit              0x00007fff2a179298 _NSViewDrawRect + 139

11  com.apple.AppKit              0x00007fff2a168651 -[NSView _drawRect:clip:] + 1103

12  com.apple.AppKit              0x00007fff2a166b6c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 2143

13  com.apple.AppKit              0x00007fff2a16425c -[NSView _oldDisplayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2126

14  com.apple.AppKit              0x00007fff2a16042a -[NSView displayIfNeeded] + 755

15  com.apple.AppKit              0x00007fff2a9002af -[NSWindow _setFrameCommon:display:fromServer:] + 3903

16  com.apple.AppKit              0x00007fff2a2948ef -[NSWindow setContentSize:] + 726

17  com.adobe.ag.ui               0x000000010cc15224 0x10cbc2000 + 340516

18  com.apple.AppKit              0x00007fff2a8766f7 -[NSTextView(NSKeyBindingCommands) complete:] + 685

19  com.adobe.ag.ui               0x000000010cc1a0c4 0x10cbc2000 + 360644

20  com.apple.Foundation          0x00007fff2f52f975 __NSFireDelayedPerform + 415

21  com.apple.CoreFoundation      0x00007fff2ce6a5b4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

22  com.apple.CoreFoundation      0x00007fff2ce6a16e __CFRunLoopDoTimer + 859

23  com.apple.CoreFoundation      0x00007fff2ce69b8e __CFRunLoopDoTimers + 317

24  com.apple.CoreFoundation      0x00007fff2ce4a93d __CFRunLoopRun + 2213

25  com.apple.CoreFoundation      0x00007fff2ce49e13 CFRunLoopRunSpecific + 499

26  com.apple.HIToolbox           0x00007fff2b9d6b2d RunCurrentEventLoopInMode + 292

27  com.apple.HIToolbox           0x00007fff2b9d686d ReceiveNextEventCommon + 600

28  com.apple.HIToolbox           0x00007fff2b9d65f7 _BlockUntilNextEventMatchingListInModeWithFilter + 64

29  com.apple.AppKit              0x00007fff2a06cac4 _DPSNextEvent + 990

30  com.apple.AppKit              0x00007fff2a06b834 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352

31  com.apple.AppKit              0x00007fff2a065fd4 -[NSApplication run] + 658

32  com.apple.AppKit              0x00007fff2a057e7d NSApplicationMain + 777

33  com.adobe.LightroomClassicCC7 0x000000010c68bf4e main + 1566

34  libdyld.dylib                 0x00007fff64149405 start + 1


Thread 1:

0   libsystem_kernel.dylib        0x00007fff64296012 __semwait_signal + 10

1   libsystem_c.dylib             0x00007fff64219122 nanosleep + 196

2   libc++.1.dylib                0x00007fff6129d988 std::__1::this_thread::sleep_for(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > const&) + 73

3   com.adobe.ag.substrate        0x000000010cd9b568 0x10ccba000 + 922984

4   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

5   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 2:: Worker Thread Dispatcher

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

9   com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

11  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

12  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

13  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

14  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

15  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

16  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

17  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

18  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

19  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 3:

0   libsystem_kernel.dylib        0x00007fff64296012 __semwait_signal + 10

1   libsystem_c.dylib             0x00007fff64219122 nanosleep + 196

2   libc++.1.dylib                0x00007fff6129d988 std::__1::this_thread::sleep_for(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > const&) + 73

3   com.adobe.ag.substrate        0x000000010ccca8cd 0x10ccba000 + 67789

4   com.adobe.ag.substrate        0x000000010ccca29f 0x10ccba000 + 66207

5   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

6   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 4:: LrPerformanceServer

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

9   com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

11  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

12  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

13  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

14  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

15  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

16  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

17  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

18  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

19  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 5:: cr_scratch

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   libc++.1.dylib                0x00007fff6129a81a std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18

3   com.adobe.ag.AgImageIO        0x000000011b490b93 0x11b011000 + 4717459

4   com.adobe.ag.AgImageIO        0x000000011b160917 0x11b011000 + 1374487

5   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

6   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 6:: AgFileWatching

0   libsystem_kernel.dylib        0x00007fff6429896a kevent + 10

1   com.adobe.ag.substrate        0x000000010ccc1ec3 0x10ccba000 + 32451

2   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

3   com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

4   com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

5   com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

6   com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

7   com.adobe.ag.kernel           0x000000010cb75055 0x10cb71000 + 16469

8   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

9   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

10  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

11  com.adobe.ag.kernel           0x000000010cb7b4c2 lua_resume + 113

12  com.adobe.ag.kernel           0x000000010cb75c5b 0x10cb71000 + 19547

13  com.adobe.ag.kernel           0x000000010cb75adb 0x10cb71000 + 19163

14  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

15  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

16  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

17  com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

18  com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

19  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

20  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

21  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

22  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

23  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

24  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

25  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

26  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

27  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

28  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 7:: Queue Processor - AgPhotoAvailability

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

7   com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

8   com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

9   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

10  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

11  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

12  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

13  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

14  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

15  com.adobe.ag.kernel           0x000000010cb75055 0x10cb71000 + 16469

16  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

17  com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

18  com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

19  com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

20  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

21  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

22  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

23  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

24  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

25  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

26  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

27  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

28  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

29  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 8:: com.adobe.ngl-RecurringLogPosting-0x700002f21000

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   libc++.1.dylib                0x00007fff6129a941 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93

3   com.adobe.LightroomClassicCC7 0x000000010c642074 0x10c620000 + 139380

4   com.adobe.LightroomClassicCC7 0x000000010c640a08 0x10c620000 + 133640

5   com.adobe.LightroomClassicCC7 0x000000010c640294 adobe::nglcontroller::NglController::RecurringLogPosting() + 116

6   com.adobe.LightroomClassicCC7 0x000000010c65239a 0x10c620000 + 205722

7   com.adobe.LightroomClassicCC7 0x000000010c6522f4 0x10c620000 + 205556

8   com.adobe.LightroomClassicCC7 0x000000010c6524e9 0x10c620000 + 206057

9   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

10  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 9:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib        0x00007fff64292146 mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff642926ac mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff2ce4b19b __CFRunLoopServiceMachPort + 322

3   com.apple.CoreFoundation      0x00007fff2ce4a737 __CFRunLoopRun + 1695

4   com.apple.CoreFoundation      0x00007fff2ce49e13 CFRunLoopRunSpecific + 499

5   com.apple.CFNetwork           0x00007fff2b62131e 0x7fff2b5db000 + 287518

6   com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

7   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

8   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 10:: AsyncDataServer

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb9812b AgConditionLock_wait + 195

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

9   com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

11  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

12  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

13  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

14  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

15  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

16  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

17  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

18  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

19  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 11:: com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x7000032ad000

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   libc++.1.dylib                0x00007fff6129a941 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93

3   com.adobe.LightroomClassicCC7 0x000000010c642074 0x10c620000 + 139380

4   com.adobe.LightroomClassicCC7 0x000000010c641f4c adobe::nglcontroller::NglController::RecurringProfileAndAuthStateCheck() + 264

5   com.adobe.LightroomClassicCC7 0x000000010c65239a 0x10c620000 + 205722

6   com.adobe.LightroomClassicCC7 0x000000010c6522f4 0x10c620000 + 205556

7   com.adobe.LightroomClassicCC7 0x000000010c6524e9 0x10c620000 + 206057

8   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

9   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 12:: com.apple.NSEventThread

0   libsystem_kernel.dylib        0x00007fff64292146 mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff642926ac mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff2ce4b19b __CFRunLoopServiceMachPort + 322

3   com.apple.CoreFoundation      0x00007fff2ce4a737 __CFRunLoopRun + 1695

4   com.apple.CoreFoundation      0x00007fff2ce49e13 CFRunLoopRunSpecific + 499

5   com.apple.AppKit              0x00007fff2a074026 _NSEventThread + 132

6   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

7   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 13:

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.headlights.LogSessionFramework 0x000000012a7007bc boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76

3   com.adobe.headlights.LogSessionFramework 0x000000012a6ff0df boost::this_thread::hiden::sleep_for(timespec const&) + 191

4   com.adobe.headlights.LogSessionFramework 0x000000012a6ae9f9 void boost::this_thread::sleep_for<long long, boost::ratio<1l, 1l> >(boost::chrono::duration<long long, boost::ratio<1l, 1l> > const&) + 107

5   com.adobe.headlights.LogSessionFramework 0x000000012a676202 RealTimeProcessor::WorkerThread(int, int) + 834

6   com.adobe.headlights.LogSessionFramework 0x000000012a6fe459 boost::(anonymous namespace)::thread_proxy(void*) + 185

7   libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

8   libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 14:: Worker Thread

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

9   com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

10  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

11  com.adobe.ag.kernel           0x000000010cb75055 0x10cb71000 + 16469

12  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

13  com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

14  com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

15  com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

16  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

17  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

18  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

19  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

20  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

21  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

22  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

23  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

24  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

25  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 15:: Worker Thread

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

9   com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

10  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

11  com.adobe.ag.kernel           0x000000010cb75055 0x10cb71000 + 16469

12  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

13  com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

14  com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

15  com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

16  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

17  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

18  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

19  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

20  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

21  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

22  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

23  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

24  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

25  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 16:: Worker Thread

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   com.adobe.ag.kernel           0x000000010cb98090 AgConditionLock_wait + 40

3   com.adobe.ag.kernel           0x000000010cb91c71 AgTransitQueue_dequeueToLuaState + 106

4   com.adobe.ag.kernel           0x000000010cb926ad 0x10cb71000 + 136877

5   com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

6   com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

7   com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

8   com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

9   com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

10  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

11  com.adobe.ag.kernel           0x000000010cb75055 0x10cb71000 + 16469

12  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

13  com.adobe.ag.kernel           0x000000010cb7b411 0x10cb71000 + 42001

14  com.adobe.ag.kernel           0x000000010cb731b4 lua_call + 39

15  com.adobe.ag.substrate        0x000000010ccf291c AgLua_callWithAutoReleasePool + 85

16  com.adobe.ag.kernel           0x000000010cb7afba 0x10cb71000 + 40890

17  com.adobe.ag.kernel           0x000000010cb8a2a8 0x10cb71000 + 103080

18  com.adobe.ag.kernel           0x000000010cb7b422 0x10cb71000 + 42018

19  com.adobe.ag.kernel           0x000000010cb7ab01 0x10cb71000 + 39681

20  com.adobe.ag.kernel           0x000000010cb7b67e 0x10cb71000 + 42622

21  com.adobe.ag.kernel           0x000000010cb73237 lua_pcall + 102

22  com.adobe.ag.substrate        0x000000010cce3133 0x10ccba000 + 168243

23  com.apple.Foundation          0x00007fff2f4dcef2 __NSThread__start__ + 1064

24  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

25  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 17:: VulcanMsgRecv

0   libsystem_kernel.dylib        0x00007fff642954f6 __recvfrom + 10

1   VulcanMessage5.dylib          0x000000017afc3bd8 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16

2   VulcanMessage5.dylib          0x000000017afc2f9c vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20

3   VulcanMessage5.dylib          0x000000017afc2294 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 100

4   VulcanMessage5.dylib          0x000000017afc2158 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50

5   VulcanMessage5.dylib          0x000000017afbcceb vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 57

6   VulcanMessage5.dylib          0x000000017afbd77a vcfoundation::io::Serializer::InternalDeserialize() + 30

7   VulcanMessage5.dylib          0x000000017afbd113 vcfoundation::io::Serializer::Deserialize() + 9

8   VulcanMessage5.dylib          0x000000017afc124a vcfoundation::ncomm::Connection::ReadIn() + 22

9   VulcanMessage5.dylib          0x000000017afc0ca1 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 41

10  VulcanMessage5.dylib          0x000000017afc08da vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166

11  VulcanMessage5.dylib          0x000000017afc082d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29

12  VulcanMessage5.dylib          0x000000017afb3ff6 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50

13  VulcanMessage5.dylib          0x000000017afb3234 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 622

14  VulcanMessage5.dylib          0x000000017afc1ae2 vcfoundation::thread::AbstractThread::Run() + 72

15  VulcanMessage5.dylib          0x000000017afc39d9 vcfoundation::thread::Thread::ThreadProc(void*) + 9

16  libsystem_pthread.dylib       0x00007fff64355d76 _pthread_start + 125

17  libsystem_pthread.dylib       0x00007fff643525d7 thread_start + 15


Thread 18:

0   libsystem_kernel.dylib        0x00007fff642958f6 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x00007fff64356082 _pthread_cond_wait + 701

2   libc++.1.dylib                0x00007fff6129a941 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93

3   ExtLib.dylib                  0x000000010c903e5e 0x10c8f1000 + 77406

4   ExtLib.dylib                  0x000000010c90363c 0x10c8f1000 + 75324

5   ExtLib.dylib                  0x000000010c90314e 0x10c8f1000 + 74062

Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
Do you use Google Chrome as a browser? The crash references: 
CrBrowserMain  Dispatch queue: com.apple.main-thread

It might be a place to start looking to see if you are fully updated. 
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
Yes, I use Chrome, the version is attached.
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
Just to better specify the problem, when I edit the keywords box related to an image, after some editing (it may happen after some edits) Lightroom suddenly crashes. If I perform other activities, nothing wrong happens
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
Given that:

Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.Does the behavior continue after resetting the preferences?
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
I performed all the steps above. New crash, nothing has changed
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6164 Posts
  • 1366 Reply Likes
I will refer you to your OS manufacturer since the crash is on the OS level. It might be helpful to hear what they say about this particular crash. 
Photo of John R. Ellis

John R. Ellis, Champion

  • 4697 Posts
  • 1270 Reply Likes
Macro, before running LR, start the Activity Monitor and click on the Memory tab.  Arrange your windows so you can see both the Activity Monitor and Lightroom.  As you edit keywords, what is the memory usage of LR right before it crashes?
Photo of Marco Brivio

Marco Brivio

  • 12 Posts
  • 0 Reply Likes
Memory usage is normal, without strange variations, around 2-2,5 GB
Photo of John R. Ellis

John R. Ellis, Champion

  • 4697 Posts
  • 1270 Reply Likes
OK. I asked because the crash log shows the program trying to allocate memory when it crashed.