Lightroom Classic 7.5: Live Photos + Synchronize Folder + Missing Photos. Workaround?

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  • Updated 20 hours ago
  • (Edited)
I had originally posted this in the forums, but was asked to post it here as well so that the engineers can see. Copying my post below:

If a folder in LR has Live Photos added from iPhone/Photos export from Mac, in actual folder on OS ( in Finder for e.g.) it contains 2 files with the same name but 2 different extensions e.g. IMG_0001.jpg and IMG_0001.mov.


When Synchronize Folder option is used on this folder, it reports the .jpgs as missing. I can choose to see those missing photos through "Show Missing Photos" in the dialog box, and they come up in a  temporary catalog "Photos Missing From Folder..XYZ".

However,

  1. These photos don't have the usual missing photo icon on their thumbnails.
  2. I can find the photo through "Show In Finder" option -so the photos are NOT actually missing
  3. If I now choose Library->Find All Missing Photos, LR concludes there are No Missing Photos and my previously auto generated catalog "Photos Missing From Folder..XYZ" is  removed from the LR explorer on the left.
I could see the discussion on the Synchronize bug and missing photos, and this seems to be an extension,  but is there a workaround? Is the only solution renaming the .jpgs? Also - if I simply rename one .jpg ( e.g. IMG_001_1.jpg) , then upon Synchronize, it shows a new photo for import and the missing photo count is still the same. But now at least that missing photo has the missing photo icon when I choose to see the missing photos.

Can someone from Adobe comment if there is a fix in works ? Live photos are fairly common now, so it would be great if LR can handle them correctly. I have seen some discussion about stacking RAW + JPEG and using that setting. It seems that may work, but is there anything else that is broken because I don't really have RAW+JPEG ?
 
Thanks!
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NM

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Posted 6 days ago

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SatishT, Employee

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Hi NM,

What is the version of Lightroom and OS you are using?

-Satish
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NM

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Lightroom Classic version: 7.5 [ 1186149 ] on macOS High Sierra version 10.13.6