Photoshop: How do I disable ads inside Photoshop?

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  • Updated 3 months ago
  • Answered
  • (Edited)
Why should users be subjected to advertisements within photoshop and other creative cloud applications like here?

https://forums.adobe.com/thread/2412455

How do you turn theses off permanently?
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JEA

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Posted 1 year ago

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JEA

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JEA

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Here's another one.

Really adobe, you always say photoshop is a professional application, but this is not professional grade, it's adware grade.

Please stop these useless popups.

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Cristen Gillespie

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I recall vaguely one popping up, and it was a stretch to see it was relevant. I closed it and haven't seen another since. But I agree that it is intrusive. I can kind of understand if it were relevant—you were trying to do something in 3D and it popped up to say "have you tried Dimension?" because that's new with a new name and all, and it might be relevant to what you're doing. But when it isn't even contextually relevant, I don't see the point in making me aware of another app, however new. It's along the lines of always having Adobe Stock be the first thing up in Search bar, in the CC App, when you're using something in PS that could possibly use Stock, but because you're working away and this kind of thing jumps up, it's even more intrusive than having Adobe Stock be the "landing."

I do think they were just trying to come up with a way to be informative, not outright selling you anything, but in this case, perhaps they should come up with a better way to inform us about new stuff we might, or might not, be interested in.
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jim jim

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I ME-TOOed this but I can see it did anything.  

(Edited)
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Dean Brown

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This is REDICULOUS, trying to sell us another product when we already pay good money to use your product. This thing stops my work many times a day. The later and close buttons do nothing. It keeps popping up. 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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These are not ads. They are Rich Tool Tips (graphical tool tips) for customers that might be new to Photoshop and aren't aware of, or how to use, certain features in the application. You can disable them by selecting Preferences > Tools... and uncheck "Use Rich Tool Tips"
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jim jim

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Incorrect. They are not Tool Tip functions
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JEA

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For most people disabling the Rich Tool Tips doesn't work.

In fact, the screenshot in my last post that shows the Curvature Pen Tool occurred after disabling Rich Tool Tips, so i think it's something else that is the cause.

Anyway, what is a pop-up advertising an application Adobe Dimension that is separate from Photoshop and costs extra called?

Lets think, ah yes, it's called an AD!

Whatever adobe calls them, they have no place in a supposedly "professional" application.
(Edited)
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Charles Roode

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An Adobe employee has already confirmed this is a bug being worked on in another thread. Turning anything on/off does not fix it yet.
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Dean Brown

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Hi, 
I've turned off ALL tool tips and they still pop up. 
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Dean Brown

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Hi, 
I reset the preferences and restarted photoshop, then turned ALL tooltips off and restarted photoshop again and it appears to have "stuck" this time. Thanks. 
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Qmagix

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The only good answer for this narcissistic company is starting to use other software. For far too long Adobe is misusing its "industry standard" status.
One can only wonder where all that money is spent, it's not in development for sure.
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jsdibelka

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If Photoshop weren't the only game in town for me I'd ditch Adobe altogether.  I spend so much time undoing "helpful" changes and waiting for my processor (not slow by any means) to crunch all the new bloatware every time a new version comes out I'm actually starting to lose money. You guys are effectively a monopoly.  Great.  How about some consideration for those of us who helped you get there?
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Qmagix

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You might try products like Affinity Photo  https://affinity.serif.com/en-us/
They know how a UI should look like in 2018.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
With the 19.1 update that was released yesterday, the Dimension pop-up should no longer be displayed. From the Photoshop product manager in charge of this feature:

"There is a card that pops up to tell you about Dimension. As designed, it is supposed to turn off if you click “close.” However, some logic was broken when it shipped and basically “close” doesn’t work. It defers for 24 hours and then shows again, which is not at all what should happen. We fixed this in the new version (19.1) that we shipped today. If you upgrade your version of Photoshop, you may trigger the card once more but at that point pressing close will ensure that you never EVER see it again. 

I’m sorry that you were affected by this bug for the last few months."
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JEA

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While that fix is certainly appreciated, why should there even be ads in photoshop?

There should never be ads in a supposedly "professional" application that people pay money to use.

When adobe does this kind of stuff because they have such a monopoly on the market, it just makes people want to find an alternative that much more.
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jsdibelka

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Please consider this comment given TWO HEARTY thumbs up.
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Andres_asm

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Thank you and for the information and for the update.
This popup could annoy some users but other bugs were more important to correct. I hope they have been corrected as well.
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JEA

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Now with the photoshop 20.01 update we get that Adobe Dimension ad while using Filter>Render>Lighting Effects. Never got it with lighting effect in version 19 or 20.0.
(Edited)
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JEA

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I see adobe still insists on putting more and more ads in photoshop .

The latest in 20.02 is now when using Edit<Fill>Content Aware.

Please stop this nonsense.


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Cristen Gillespie

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These are meant to be helpful. So I immediately turn them off in Preferences> Tools> Show Rich Tooltips.  '-}
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JEA

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Unfortunately, that doesn't work as has been documented elsewhere.

If adobe would provide a way for users to turn them off then i wouldn't be complaining.

Another thing is if you click on Try it Now it takes to a place to subscribe to photoshop. Obviously if you get the pop-up you already have photoshop, so that's why i call it adware.
(Edited)
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Cristen Gillespie

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Wow. Both of those things sound like bugs to me. Turning off Rich Tool Tips has worked so far, but I don't know about the latest update—been in other apps doing other things. It certainly should get out of our faces if we don't need them. And if that's a link to anything other than the Learn site and a tutorial on it, it shouldn't be. It doesn't make any sense to advertise to customers. They can't think that only their free trial users are likely to click on the link. Obviously—you thought to.

Actually, back in the days of the Configurator, a "Learn" panel was one of the big ideas behind that system. It would be a good idea to bring back a "Learn" panel that users can make use of or not, but that never opens on its own. Or just get rid of Rich Tool tips altogether and users who want to know more can use the Learn tab on the Home Screen.

You can't force feed instruction, although this comes close to trying to. The nuisance factor outweighs the benefits to anyone, imo, if it's popping up with that preference disabled.