iPhone video problems

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  • Problem
  • Updated 3 weeks ago
iPhone videos are not being imported properly.  The videos are rotated either 90 degrees or 180 degrees, and there is no sound.  The video file outside of Lightroom CC is fine.
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DONALD CASEY

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Posted 3 weeks ago

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Victoria Bampton - Lightroom Queen, Champion

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Can you confirm how the iPhone videos are getting to CC please? Like, as a USB connection to your desktop, or through the iPhone Lightroom app or another way? And which iPhone version are you using? On which operating system version?