iPhone video problems

  • 1
  • Problem
  • Updated 5 months ago
iPhone videos are not being imported properly.  The videos are rotated either 90 degrees or 180 degrees, and there is no sound.  The video file outside of Lightroom CC is fine.
Photo of DONALD CASEY

DONALD CASEY

  • 4 Posts
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4513 Posts
  • 1702 Reply Likes
Can you confirm how the iPhone videos are getting to CC please? Like, as a USB connection to your desktop, or through the iPhone Lightroom app or another way? And which iPhone version are you using? On which operating system version?
Photo of DONALD CASEY

DONALD CASEY

  • 4 Posts
  • 0 Reply Likes
...sorry, for some reason I didn't get an email notification on this.  The pix are getting to Lightroom CC via import from the Lightroom CC desktop app.  I have an iPhone 10, the latest iOS release.  On my Mac, I have the High Sierra OS.