Express: iOS6 and privacy settings

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  • Problem
  • Updated 6 years ago
  • (Edited)
I recently updated my iPhone4 to iOS6 and when I launched my Photoshop app I made a mistake on a setting - now I cannot access my photos on my phone. The app displays a message that I can change the Privacy Settings. I cannot find where the Privacy Settings are - I looked under "Settings" on my app, but there is nothing resembling what I need there. Please help.
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Kathie Casey

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  • frustrated

Posted 6 years ago

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Photo of Peter Baust

Peter Baust, Official Rep

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Please see the last response in the thread:

http://feedback.photoshop.com/photosh...

and see if this helps.
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Charlie D, Official Rep

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Apple moved the location of this setting in iOS6. In Settings, please look under Privacy, and make sure Location Services is On. Then, also in Privacy, open the menu Photos, and ensure the app is set to On here as well.
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Elizabeth Missagia

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Please READ the question. The Privacy Settings cant be found!!
I am Elizabeth Missagia and i have the same problem
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Peter Baust, Official Rep

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Elizabeth, are you running iOS6 or an earlier version?
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Elizabeth Missagia

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Peter Baust i hav my problem solved by your colegue. Tk u
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Charlie D, Official Rep

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I answered this for Elizabeth in a separate thread. Let me post the info here in case it helps others:

For iOS 4 and iOS 5, Location Services is listed in the main view in Settings, and inside there you should find Photoshop Express.

In iOS6, settings for Location Services are located under Privacy. In addition to ensuring Location Services is On, you must also open Photos settings nearby and ensure PS Express is set to On.