Lightroom CC: iOS Imported Videos Filter Incorrectly

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  • Updated 1 month ago
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When filtering my collection by camera, I noticed that there was an option to select "Apple iPhone 7" and also "iPhone 7". Upon looking further I noticed that only the videos imported from my Camera Roll were marked as "iPhone 7". I searched through the collection for any JPGs that were imported from the Camera Roll, and saw that those were all correctly identified as "Apple iPhone 7", and that all raw photos taken directly in Lightroom CC were also identified as "Apple iPhone 7". I checked and this is the same on Lightroom CC desktop.

It appears that there was on oversight when labelling iPhone videos. Not sure if it's an importing / tagging issue, or metadata reading issue, and if the issue is across many devices (and therefore problematic on all videos imported on Apple devices). The problem might also exist in Classic CC, but I do not use that. I imagine it was simply that someone neglected to type "Apple" in front, and would be an easy correction.

Keep up the great work! Looking forward to seeing what's released next. =)
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Prasand J.

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Posted 1 month ago

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Rikk Flohr, Official Rep

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Would it be possible for you to post a screen grab showing the multiple listings for iPhone?
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Rikk Flohr, Official Rep

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The 3 images listed under iPhone 7 are the odd ducks. On my iPhone I don't have any images named like that. Are those images screen grabs? Another brand of camera app captures? What is different, if anything, about those three images? 

Would you be willing to share one with us?
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Prasand J.

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They are three videos, taken using the iOS camera app, and then imported into Lightroom CC (iOS). The files are unmodified HVEC *.MOV. I've uploaded two of the videos to Dropbox, zipped in case Dropbox might modify the file.

https://www.dropbox.com/s/btran39cfqxkw39/sample-videos.zip?dl=0
(Edited)
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Rikk Flohr, Official Rep

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I see the issue on my system with your files. I can see it on Desktop client, Web and iPad client. I can't replicate it with my files. 

Were they the main camera or the selfie camera?
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Prasand J.

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They were taken using the main camera.

I tried again just now, recorded a new video and imported it into Lightroom, but the new video was correctly identified in full as "Apple iPhone 7". That led me to believe, it was possibly an issue with the way iOS handled metadata at that time. The problematic video imports occurred from Oct 2017 to Jan 2018, which was iOS 11, shortly after HVEC was introduced (so it could've been an issue with how iOS was handling HVEC in the beginning). Either that or it was an issue with the way Lightroom CC imported videos at that time (perhaps it was during the time that HVEC was new to CC).

Wanting to test that, I realized that I still had one of the videos in a non-Lightroom touched version on my NAS. The problematic videos that I uploaded for you, were actually exported from Lightroom CC, so I assume they were tagged by Lightroom. -- I re-downloaded the untouched original from my NAS to my Camera Roll, imported that file to Lightroom CC, and it too was correctly tagged in full as "Apple iPhone 7". -- So it is not an issue with the original file / the way Apple handled HVEC at the time, but was an issue with Lightroom CC at that time, and has since been resolved.

Although Lightroom no longer has the issue, I assume videos users imported during that time would exhibit similar traits. I wonder if it's even worth it to compensate for when the issue existed (possibly refine how the filters group cameras, or introduce a correction script that retags problematic videos, or maybe even introduce a feature that allows users to correct the camera identified for videos and photos). -- Personally, I wouldn't mind if its not addressed, as only 3 videos of mine were incorrectly identified. But someone else with a larger number imported videos might care. Maybe there's a way to check the database and see how many videos users imported during that period, and evaluate if it's worthwhile to bother.
(Edited)
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Rikk Flohr, Official Rep

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Thanks for the additional info and investigation.