Photoshop: Open Layers/Photomerge results in IOError: File or folder does not exist

  • 2
  • Problem
  • Updated 4 years ago
  • (Edited)
I have selected six photographs in Lightroom and go to Photo->Edit->Merge to Panorama. Photoshop opens and then I get "IOError: File or folder does not exist".
I can open those photographs in Photoshop individually. When I try to go to Photomerge in PS, I get this error: Error 48: File or folder does not exist. Line: 46
-> $.evalFile(g_StackScriptFolderPath + "StackSupport.jsx");
What can I do to fix this problem?

Tanya Metaksa
Photo of Tanya Metaksa

Tanya Metaksa

  • 1 Post
  • 0 Reply Likes
  • frustrated.

Posted 4 years ago

  • 2
Photo of 9 Stitches Images

9 Stitches Images

  • 107 Posts
  • 21 Reply Likes
This reply was created from a merged topic originally titled Lightroom: "Open as Layers in Photoshop" results in IOError: File or folder does ....

Mac OSX 10.8.5, Lightroom 5.7, Photoshop 2014.2.2

I do this all the time, and never had any trouble till today. Tried using Bridge, same result.

As you can imagine, the workaround is extremely tedious.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
It sounds like a required .jsx file is missing. Have you tried running the Photoshop installer to replace any missing files?

Try this: install Photoshop CC 2014 over the top of itself (without removing it). To do this, in the Creative Cloud desktop app, go to the Apps tab. In the lower half, labeled Find New Apps, there is a filter drop-down to the right. By default it says All Apps or Filters & Versions, click it and choose Previous Version. Find Photoshop on the list and the button will say “Install” but it will also be a drop-down menu. Choose CC 2014 (15.0). This will do a “repair” install over the top of your existing files.
Photo of 9 Stitches Images

9 Stitches Images

  • 107 Posts
  • 21 Reply Likes
thanks, I'll take a look. I ran the updater but not the installer.