Lightroom: Intermittent Communication with D800E When Shooting Tethered in LR 5

  • 6
  • Problem
  • Updated 6 years ago
  • (Edited)
I did not have this problem after LR4 added the Nikon D800/E to supported cameras. The communications link was solid. Ever since switching to LR5 I consistently loose communication (No Camera Detected) after a few minutes. I've tried three USB cables (two brand new) and the same problem occurs.

Sometimes relaunching LR5 solves the problem, Sometimes I have to restart. Even after relaunch or restart LR5 doesn't recognize that there is a camera connected and I have to retry many times to get communications back between LR5 and the Camera.

I've also updated to LR 5.2 CR with no change to this frustrating behavior.

If I switch to LR4, everything works fine tethered.

The Communication Error Dialog in LR5 box states, "There is a problem with tethered capture. Tethered capture is not able to connect with the camera. Please try restarting tethered capture or relaunching Adobe Photoshop Lightroom."

Anyone else having these problems?
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D.A. Wagner

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  • Frustrated!

Posted 6 years ago

  • 6
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TinaC, Tier 3 support engineer

  • 133 Posts
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Please try the solution provided in this technote:

Let us know if it works.
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TinaC, it didn't help...still disconnecting D800. This time it happened during transfer file from the camera...LR didn't catch the file :(...cable is OK.