Photoshop: Intermittent brush + mask problems

  • 2
  • Problem
  • Updated 9 months ago
  • Solved
  • (Edited)
Attempts to paint with paintbrush in to a mask results in my effect being applied to large, uncontrollable square area of the canvas, disregarding the brush size and features. Large chunks of image are edited, ignoring the brush settings. Toggling layers on off, moving layers around, using history panel, sometimes corrects this. Sometimes must quit and relaunch photoshop. Occurs often and randomly, making work difficult. The latest in a series of cc 2019 photoshop bugs.
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Michael Verzella

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  • increasing despair

Posted 12 months ago

  • 2
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Andrew Sender, Employee

  • 65 Posts
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Hi Michael,Thank you for reporting this . Engineering is looking into this issue. We’re so sorry you had to experience that.Sincerely,Andrew
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Iliana Cantu

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how do I fix that too is happening to me when I use an action and paint on mask leaves big squares of green and red colors
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Sahil Chawla, Community & Social Support Consultant - Digital Imaging

  • 13 Posts
  • 1 Reply Like

Hi all,


We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes. 

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating


Regards,

Sahil

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RupertBarker Photographer

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I have version 20.0.1 installed and this has just started happening to me this morning, it didn't yesterday! any ideas?
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sherwinjames

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I am having the same problem with 20.0.1. Just recently started happening.  Quite frustrating.
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Scott Cook

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Started happening to me today. Not fixed.
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Wendy Scheerlinck

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same problem here

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Joseph Briaire

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Me too, brushes are lagging and the size of the brush is not visible anymore.
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wendy scheerlinck

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I installed the earlier version and now all my problems are solved  (had a lot of problems with v20! thought it was due to my computer but it wasn't so!

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Joseph Briaire

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Hello Adobe....please step upo to plate here
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Bronwyn Kieve

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Same problem. Help!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you running on? Would it be possible to get a screen recording of what you're seeing?
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David Sirbasku

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I am trying to follow the tour of photoshop 20.0.1, the project teaching masking.  I get to the part where you select the brush tool to paint around the blue pencil to mask, and I get nothing when I paint using my touch screen.  HP Envy x360 Getting up to that point in the tutorials worked fine with my touch screen.  Not sure if it is only touchscreen, I don't have a mouse on me at the moment.  But I see no cursor when I try to paint during this tutorial on the mask.

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Michael Verzella

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I'm sorry everyone that this is not solved.

I have been using the legacy rendering engine for the past few weeks and I am no longer having these problems:
Preferences > Performance > [X] Legacy Compositing

This works for my '17 MB Pro's Radeon 560 but some of our PC's graphics cards do not have graphics processor settings in this panel; so we rolled them back to earlier photoshop. 
(Edited)