Photoshop 7: Installing on the new win 7 HP gives a scratch disk error message

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We purchased a custom built computer running Win7 and I was able to install our Photoshop 7 (2002) on it without issue. Unfortunately the computer had soooo many other issues, we had to take it back.

We just purchased a new HP Pavilion p7-1205 with Windows 7 Home Premium to replace it and now I cannot get our Photoshop 7 to install. I keep getting a 'scratch disk full' message. It has 1.8 TB storage, 8GB Ram, 64 bit, Intel i5-2320cpu @ 3.00GHz. The hard drive is partitioned and has lots of room on it, but I do not know how to assign the scratch disk to it as I cannot even get PS to open so I can access the properties.

We have used this on every computer since we bought it (this would be the 6th computer - 1Win 98, 2XP, 1 Vista, and the short term Win7) and it has installed and worked fine on all of them. Over the years and 4 moves, we have misplaced the original PS7 disk, but I have the serial #, etc.

I am going crazy trying to figure this out, I have read dozens of forums and info sites and none seem to have a definitive answer as to why or how to fix it. Any help you can offer would be very much appreciated.

Thanks, Joe Cousins
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Joe Cousins

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Posted 6 years ago

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Chris Cox

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Photoshop 7 was written before the Windows APIs could handle disks over 1 TB inn size. (and before such disks were easily available)

You'll have to use a smaller disk, fill the disk so that less than 1 TB is available, or upgrade to a more modern version of Photoshop.
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Joe Cousins

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Chris, thanks for the suggestion.

I have added a 500GB drive and installed my PS7 on it and I am still getting the same warninhg. Is there a way I can change the scratch disk location without opening Photoshop and doing it through 'preferences' as it won't open for me to access the preferences that way.

Joe
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Joe Cousins

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Chris,

I have another thought. One of the previous computers that it worked on (an XP) crashed, thus getting the new custom built one that did not work. If I take the drive out (it is a 320GB drive) and install it into the new computer, would that be an issue or do you think that would work?

Thanks again for your help,
Joe
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Joe Cousins

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OK Chris,

I uninstalled it (for the 7th time) and reinstalled it on my C drive, then during start up, I clicked 'Alt+Ctrl+Shift' and it opened a box to set my scratch disk drive. I chose my new J drive and when I opened it it worked!!!

Thanks so much for your help
Joe
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Chris Cox

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Sorry it wasn't working out of the box - but that is pretty old software running on a current OS. Things have changed quite a bit since Photoshop 7 was written.

But I'm glad that you were able to get it working!
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Jim Mathews

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Obviously, there was behind the scenes communication going on during this exchange and I've experienced the same thing. (An irony is that I also had Photoshop 6 which came up and runs fine.) A clarifying question... When JC said "then during start up, I clicked 'Alt+Ctrl+Shift' and it opened a box to set my scratch disk drive" is he referring to a point in the install process rather than start up?

Jim Mathews (jdmathew@nscorp.com)
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Chris Cox

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No, that is during the launch of Photoshop, to set the scratch disks.
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Jim Mathews

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Great... thx!