Installing Elements 12 for the First Time

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  • Updated 4 years ago
  • (Edited)
I am trying to install a new copy of PSE 12 for the first time..
The 1st window which comes up says "The InstallShield Wizard will allow you to remove Adobe PSE12. To continue click next"
The 2nd window then says, "Program Maintenance. Remove Adobe PSE12 from your computer. Uninstall options Remove preferences or Next.
3rd window : " Error 2343. Specified path is empty".
4th window : Options Troubleshoot or Finish.

How do I get out of this loop and actually install the software ?

I did have a trial version of PSE12 on my computer a couple of months ago, but the trial ended and I thought I had deleted all traces of the trial software. Is this likely to be causing the problem ? If so, how do I get round it ?
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David Taylor

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Posted 4 years ago

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