PS Elements 13: Error code U44M1I210 when Installing update

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  • Updated 3 years ago
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Adobe Photoshop Elements 13.1 update problem
When installing an update for Photoshop Element 13 a message shows: "It was an error installing this update. Please quit and try again later. Error Code: U44M1I210". Did not found a solution in the forums. Tried to contact Adobe Support, it is imposible. I shall very appreciate if anyone help me.
Thanks

jukrol@gmail.com

Juan
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Juan Krol

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Posted 3 years ago

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Pete Green, Customer Advocate

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Hi Juan,

Usually this error has to do with either corrupted download, or modified original PSE installation.
First suggestion would be to uninstall PSE13, then go ahead with the reinstall.

You can download PSE 13 from here if you need the installation files: https://helpx.adobe.com/photoshop-ele...

Let us know how it goes,
Regards
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Juan Krol

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Thanks a lot, Pete. I already did it, reinstalled the application. Still the same message. May be the problem is that the application calls my previous email and I change the email in my account? It is rather strange that I cannot intall updates, my application is authentic.
Maybe I shall change the user? Have no idea how to do it.

Regards and have a good day

Juan
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Juan Krol

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Hi Pete

I uninstalled my previous version with all the preferences, restarted the comp and installed the file that you indicated in the link, also when installing it I changed the email that was previously required , I wrote the new email I have indicated in my Account. Everything works fine now.

Thanks for your help and have a lucky day....

Best regards

Juan