Elements 9: Installed windows creator update and now Organizer will not show menus correctly on my high resolution monitor

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  • Updated 9 months ago
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menus and fonts are too small or organizer, okay on editor ,  have a high resolution monitor and windows 10  pro , creator versions. help  I tried the fixes on  utube about changing the registry  and making a manifest , did not work . 
 help , 
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Loretta Wittkopp

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Posted 1 year ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Elements 9 was not designed nor tested to run on Windows 10 or on HiDPI devices. Elements 14 and later support Windows 10 and HiDPI scaling to 200%.
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Loretta Wittkopp

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i guess that means i should update to a later version if i am going  to continue using photoshop elements. 
thanks for the advice.  i would just be ticked if i upgrade to 14 or 15 and have the same issue. 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You can install the trial here to make sure that the 200% scaling suits your needs prior to purchasing: http://www.adobe.com/downloads.html
(Edited)
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Loretta Wittkopp

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thanks i will try it . 
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Michel BRETECHER, Champion

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In Photoshop Elements, the editor and the organizer behave differently with HiDpi displays.
- In the editor, starting with version 13.1, the font scaling of the interface is automatically set to 200% (one interface pixel is drawn with 4 pixels on the screen). That does not apply to the organizer.
- in the organizer like in most other applications, you set the font scaling of Windows.  Right click on an empty part of the desktop, choose display settings and increase the font size to 125 or 150%. That will apply to other softwares as well, which is generally a good thing.
- Note that for working on a pixel editor like Elements, a small HiDpi is useless for long sessions of retouching. You might simply set the display resolution to a lesser value.
To illustrate this point, I am now working away from home, with a small old HD TV set with 1360 x 768 pixels. That's quite comfortable, and that works fine. You might try resolutions up to 1920 1080 to find the best resolution for you. Or you might use a non HiDpi external display. High resolutions displays (often called 4k) are very nice on tablets and smartphones, but for retouching and organizing, you are paying for something for which you don't see the difference.
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Steve Lehman

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I have 1, 3, 4, 8, on my 3 old XP machines, and 10, 13, 14, 15 on Windows 10.  Version 10 has a good editor on Windows 10, but to keep current, try 14, 15.   
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Loretta Wittkopp

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i did get the organizer elements 9 to work using the fix i found on you tube https://www.youtube.com/watch?v=l4GCfugE0xQ  i had to reboot a couple times and then it worked ,, voilla,  this problem became more pronounced after i installed the latest version of windows 10 which is being called - creator. and came out a couple weeks ago.  thanks for all your help and tips.  i will probably get elements 15 though and am trying out the trial version. again thanks for your quik responses. 
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Loretta Wittkopp

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i had tried changing resolution and the text  but that did not fix it and then found the fix on you tube and used that one.  thanks
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Knutson

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Try this:

1.) Go to C:\Windows\Fonts.
2.) Type "Adobe" into the searxh line to get all Adobe-tagged fonts.
3.) Copy all the now shown fonts to a new folder on the desktop.
4.) In the new folder mark all fonts with CTRL+A.
5.) Make a right-click to get the context-menu and click on "Install".
6.) A message will appear witch says that all the chosen fonts are already installed and you will be asked to overwrite them.
7.) Confirm with "Yes".
8.) PSE should now work properly again.
9.) Now you can delete the new folder.

Since I've done this there were no longer any problems with it.


Greetings

Knutson
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Steve Lehman

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Knutson,  

I like your fix and I will save it.  But when we use CTRL+A do we select or highlight the fonts each or all or the folder to use the CTRL+A on them?   

Steve L.  MCSE