Photoshop: Installed printer still needed to be installed Epson 3880 (CS6, OSX 10.10.2)

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  • Updated 3 years ago
  • (Edited)
I encountered issues while setting up a new printer Epson 3880 (CS6, OSX 10.10.2). The printer and drivers were ready to go but they were not communicating with Photoshop. Photoshop insisted that a printer first needed to be installed.

After troubleshooting with Epson, they recommended searching Adobe. The on-line tutorial instructing how to remove the corrupted preferences file was helpful (It was also on Jeff Tranbury's blog, but this was easier for me to follow). Better than that, it worked. Now I can get to calibrating the color and reduce all that black!! The tutorial suggested compressing and sending the corrupted file, however, I don't see a place to attach it.
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beth shibata

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  • thankful and relieved

Posted 3 years ago

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