installation problems! PHOTOSHOP CS6 "no suitable product available"

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How can I install CS6 on my new computer (transferred from external harddisc ... the fully 1.8GB... ) The serial number is recognized and correct; but Adobe informs me there is no suitable product available on the computer... Sure there IS!...
Am I not allowed install twice? to copy ? I can I solve this problem? Please help when you can.... thanks on forehand, feyona
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Feyona van der Molen

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Posted 4 years ago

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Feyona van der Molen

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correction: How can I solve this problem? and it's quite urgent swell.....
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Chris Cox

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If it says no suitable product, that means you're installing an upgrade version, and need to verify the previous version of the product that you own.
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Feyona van der Molen

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thank you for your reply. We've got the problem solved.