Installation and Downloading problems

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  • Question
  • Updated 4 years ago
I bought the 9.99 monthly plan for PS and LR, and I use a Macbook Pro with the new Mavericks update.

Whenever I click download PS, Creative Cloud comes up and says PS is up to date, but it will never actually download the file onto my computer.

Please help!
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Miriam Choi

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  • frustrated

Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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If the CC app says it is up to date, then it thinks that the application is already installed. Check your applications folder.