Elements: Installer issues

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  • Updated 4 years ago
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Lost my hard drive a couple of days ago; had to reinstall Photoshop Elements 10 on my Mac Powerbook.

Two issues:
First, Elements required that my Adobe password be shorter than 12 characters so I had to change my password just to download the dmg. Not a huge hassle but Photoshop CS6 had no such requirement and my 14 character password worked like a charm.

If you are having the first issue, just open a new window in your browser, log in to Adobe and change your password. Then re-login to the page where you are trying to download Photoshop Elements with your new password. Worked for me.

Second, the Photoshop Elements installer was not signed by Adobe so my computer complained because I had chosen for security purposes not to allow unsigned software to be installed. I checked this several times and had my daughter also download a copy. It's not signed.

If you are having this issue, open your Security Preferences from the Apple menu and click on the Security icon. Under the General tab, you will see 3 radio buttons that allow you to restrict the installations on your computer. Click the bottom button to allow Apple, Signed Software from Third Party Vendors and Software From Anywhere. You will get a warning from your Mac about how unsafe this is - which you can dismiss ONLY WHILE YOU INSTALL Photoshop Elements. Then, return to the System Preferences and click one of the more restrictive choices.
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Edward Bryan

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Posted 4 years ago

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