install ELEMENTS on new computer and registration code states not valid

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  • Updated 3 years ago
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We have a new computer with Windows 8 OS and I'm trying to install Photoshop elements 11 on it, but when entering the 24 digit code, the program tells me "serial number not valid for this product." We purchased the program just prior to changing out computer systems, and when attempting to use off of old hard drive, it says disk must be inserted and goes through the same scenario.
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John Sowell

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Posted 3 years ago

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