Install file for Student teacher version of Photoshop CS 6 extended - Serial doesn't work with the regular CS 6 install.

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Hi all! In 2013 I bought a student version of Photoshop CS 6 Extended edition which works fine on my now old computer. Having bought a new one I tried downloading the CS6 installation file but it won't accept my serial. Is there a special installation file required for the student edition, if so where could I find it. 

I have found Adobe's support virtually impossible to contact. I am grateful for any and all help.

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Daniel P

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Posted 3 years ago

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Photo of Steve Sprengel

Steve Sprengel, Champion

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As another Adobe user answering questions on the forum, I am not sure what might be occurring with your serial number, school eligibility or whether there is a separate S&T download, so you probably should chat with Adobe:

Start at the Contact Us that is at the bottom of the Get Support page off the menu at  Then go through the questions indicating a problem with installing and then licensing, then click the Still Need Help and you should have a chat option:

This may work as the direct link to the Still Need Help area, though you will have to login with your AdobeID: