Photoshop: Index Color: does not allow you to change the color by grabbing a color with your eyedropper from another file or even pasting a hex code in the box

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
CS5- when trying to change a color in an index file- when you click on the color is the palette box, it gives you the color picker- BUT it does not allow you to change the color by grabbing a color with your eyedropper from another file or even pasting a hex code in the box. I have to select a color manual from the picker- then trick it to excepting a new color. This feature worked in CS4. I am on a MAc OS 10.6.8- Pro Tower- 10 GIG ram- 1.5 TB scratch disk.
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Msredhd

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Hi Rita, I think I can reproduce this. Can you try a workaround for me? When you bring up the color picker from the Color Table dialog, try clicking once anywhere in the dialog and then try sampling a color from an open image in Photoshop:



Does that work to allow you to sample a new color with the eyedropper?
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Msredhd

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Yes, the work around does work. I do notice however, that I do not get the eyedropper tool right away. I need to click first, then it becomes the eyedropper. Thanks for the work around.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Excellent. Thanks. Glad that workaround works for you. I'll have the team investigate the root issue.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14368 Posts
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Official Response
Fixed in CS6 or later.