PHOTOSHOP CC 2014 - hangs while saving compressed PNG when closing file during background save

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  • Updated 3 years ago
  • (Edited)
In Photoshop CC 2014 I was working with a PSB file. I went to File > Save As to save out a PNG copy using the 'smaller' compression option. While it was still saving (oops) I clicked the cross on the image to close it and the saving process stalled at 94% and while Task Manager didn't list Photoshop as Not Responding, I was unable to do anything in Photoshop so I had to End Task it.
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Jared Martin

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Posted 3 years ago

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Jared Martin

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This is perhaps a more generalized bug relating to any File menu action while an image is still saving. I just tried to do a Save As while my PSB document was still in the process of saving and I got the same permanent stall.

Note to self, watch for the save progress to finish!
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Chris Cox

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First, make sure you have all the updates installed. You should have version 15.2.2.
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Jared Martin

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Yep, I can confirm having 15.2.2 installed!