Elements 11: incremental backup hangs.

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  • Updated 5 years ago
  • (Edited)
Running PSE11 on windows 7 SP1 with all updates applied.
Last month I did a full backup of my main catalog (4 or 5 thousand pictures) and it completed with out any errors as always. This month I went to try to do an incremental backup and had the following happen. I opened the backup dialog and selected incremental backup. After it finished calculating the total media size I then selected the destination drive and the backup path, a different file folder then the full backup from last month. I then browsed to the location of my full backup and clicked on the backup.tly file and then click on Open. At this point I get the message "Please wait while previous backup is being loaded" and that is all. It never goes to the next step. I have waited up to 20 minutes and then finally windows reports that PSE11 has stopped responding and do I want to end the task. I end the task and am left with no incremental backup.
I have also looked at the online manuals for anything on backups and can not find anything.
I have tried this same procedure several times with the same results. I am starting to think I am going insane (definition of insanity: Doing the same thing over and over again, expecting different results).
if there is any other information you need from me please let me know. In the mean time I am going to do a full backup.
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RayGo1975

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Posted 5 years ago

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RayGo1975

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Here is the image of my screen at the time of the above hang....It comes up with this image about 3 seconds after I click open on the TLY file.