ELEMENTS 11: Incorrect folder hierachy in folder view - drive letter incorrect for every image > 9000

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  • Updated 5 years ago
  • (Edited)
When I converted from PE4 to PE11, the Elements organizer saved the image locations in the catalog with the incorrect drive letter. Also the drive hierarchy in the folder view is incorrect.

I have 3 hard drives on my computer, C, F and G. The drives are mounted in the order of F, C and G [this from looking at the BIOS]. The catalog shows all my images on drive G when in fact they are on drive C in My Documents/My Pictures.

I tried to reconnect an image and when I had navigated to the correct location on the C: drive and pushed the RECONNECT button, it gave me this error msg "the file already exists in the catalog".

As it stands now, I cannot use the software. I need a fix to be made to the PE11 software that determines the drive/folder hierarchy. It seems to use the last mounted drive in place of the "c" drive.
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Terry Williams

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Posted 5 years ago

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