Photoshop Express: In-App Purchase Camera Pack Question

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  • Updated 4 years ago
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  • (Edited)
If I bought the in-app Camera Pack in Adobe Photoshop Express iPad app, can i use it in my other devices? or do I have to pay for it again on each device?
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Miguel Hernández Valencia

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Posted 7 years ago

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Vishal Gupta, Employee

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Yes, you can use the Camera Pack on your other devices as well. To enable Camera Pack on your other devices
1. You need to sign-in on the new device with the apple id with which you had made the purchase.
2. Go to Settings and select Purchases from the list.
3. Select 'Restore Purchase' to enable previously bought purchases
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pepsink2

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I punched app items had to restore my iPad as I had an issue and it was the only way to resolve it, now it won't allow me to restore items says log in with the user who paid for them but I'm only 1 use the iPad I only have 1itunes I'd I'm using the same I'd I always use nd I have to re pay this isn't fair, how do I sort this?

This reply was created from a merged topic originally titled
Photoshop Express: iPad app store Item restore fail.
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pepsink2

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I tried this and it's not the same why is it in hear, it's the same iPad same I'd just had a restore as it had an issue
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Anmol Dhawan, Employee

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Could you please do try the following on your device:
- Delete the app from your device
- Log out from app store via settings application
- Sign in again with the iTunes account from which you have purchased the in-app purchases for Photoshop Express
- Download the Photoshop express application.
- Try restore purchase.

Please let us know if you this doesn't work out.
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Alan Jackson

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I have just purchased an iPadAir my pervious use of PS express used on iPad 1 had I.n app purchases that enable a 'post card' overlay. I have tried to restore purchases using the same Apple ID but these effects are still not available. Where have the various effects disappeared to.

Alan Jackson. ajack808@btinternet.com
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alice0685

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hi I bought the reduce noise pack last week. my phone broke yesterday and I had to re-download all my apps but it is telling me I have to buy the noise pack again?? help please

This reply was created from a merged topic originally titled
Bought the noise pack.
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Fay Pead

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the extra pack works on iPad not iPhone, how do I get the noise pack to work on iPhone?
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Vishal Gupta, Employee

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The extra packs will work on the iPhone and you will not have to buy it again

You need to go to the Settings of the application and tap on the Restore Purchase Button, present in the Purchase section... It would restore all you previous purchases in the application ...

Just make sure to sign in from the same Apple Id with which the purchase was done
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Fay Pead

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I've gone to app store settings and automatic downloads are turned on both iPad and iPhone. I've signed out and signed in again with the only apple ID I have on the iPhone and it still asks me to buy the camera pack on the iPhone again, it works on iPad, help - not sure where you are talking about restore purchases though? New iPad and iPhone 4s.
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Fay Pead

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Ok, I have found the settings on the app. Slightly red faced now :-)
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Amy Laforest-Nowell

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I purchased an add on app and it charged my account several times. it was having problems loading so I didn't think the purchase went though but it did five times. how do I get a refund?
thanks
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Anmol Dhawan, Employee

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Hi Amy,
If the same account is charged for more than one time then you need to contact Apple and request for the refund.

-Anmol
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Lilian Sarinana

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I've reset my phone a couple of times and still not working! I don't want to repay for something I already purchased!

This reply was created from a merged topic originally titled
I had to reset my iPhone and I had previously purchased 3 different packs. I am unable to reset my purchases..
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Charlie D, Official Rep

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Hi Lilian

Your post was merged into an existing thread in which you can find info about how to Restore Purchase for your devices. It is not necessary to buy your apps again. Please try the advice in the online post.

Thanks,
Charlie