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Posted 3 years ago
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
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I would suspect an old/bad video driver or an unsupported graphics card.
First, if you're on windows, update your video drivers. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver.
Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.
If that doesn’t solve it, go to the Preferences in Lightroom and uncheck “Use Graphics Processor” under the Performance tab and restart Lightroom: https://helpx.adobe.com/lightroom/kb/...
First, if you're on windows, update your video drivers. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver.
Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.
If that doesn’t solve it, go to the Preferences in Lightroom and uncheck “Use Graphics Processor” under the Performance tab and restart Lightroom: https://helpx.adobe.com/lightroom/kb/...
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