IMy Activation key is in valid can someone tell me how to obtain a new key...?

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  • Updated 2 years ago
  • (Edited)
I'm new here I recently purchased Adobe Photoshop CS 6I tried installing it two nights ago but when it got to activating the serial number it stated that it was invalid, can someone on here tell me what do I have to do in order to get a new activation key.
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Innes Stroud

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Posted 2 years ago

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Ronald Byram

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I had the same issue in CC I had to call adobe and they remoted into the system and removed/renamed a couple of files and restarted and system started workin
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Innes Stroud

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So no new activation key is required ?
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Ronald Byram

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no they verified account and fixed issue/ just took about 1 hr phone call. told tech it worked one day and now it does not
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Innes Stroud

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So what happened after that you just removed the software after that ??
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Russell Cardwell

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@Innes You should contact Adobe support about this. It probably cannot be resolved on a forum. There a lot fo different reasons this could happen. It couldĀ be a technical issue. Or you could have bought pirated software or used software that is already registered to someone else. The only way to get a solution is to contact Adobe support.